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10 hours ago - last edited 10 hours ago
Hi,
I cancelled my broadband plan in August as i no longer needed it and was told i had a £0 outstanding balance.
I received no correspondence after from three that i owed them anything.
I have now received a default on my credit score, i contacted three and paid the bill in full on the 27th September.
Iam 2 weeks away from a needing a mortgage application and have been rejected.
Three have failed to communicate/ update any of the credit checkers particularly trans union that i have paid this off so my default remains on file.
PLEASE HELP