Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

unable to register / login my3 using new email

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new e...

Arsh1 by Fledgling
  • 60 Views
  • 1 replies
  • 0 likes

Issues with payment

My contract has now ended but not been able to pay due to financial issues. I want help making a plan to pay but no one is available online to chat to.Can't call due to child issues as have a poorly toddler and want to pay but no other option. Help 

HollyD by Fledgling
  • 35 Views
  • 1 replies
  • 0 likes

Issue with refund (my3 pay)

way back at the start of the year I was charged for an app through 3pay that was £40 - I requested a refund from Apple which was approved and they stated it had been refunded via the way I paid - Three have been saying since April that they will inve...

Payment

Hi, I try to pay my balance which is £10 per month but it doesn't deducted. According to the contract, my account shows should be reduced by 10 pounds every month but ln my account, I don't get reduced by 10 pounds on a time, but when they cut late, ...

RIP off charges abroad

Hi is there a cheaper way of using your phone abroad I am on holiday in turkey and am being charged £5.83 a day that’s over £40 a week that’s more than my monthly contract. If there isn’t a cheaper way I will be looking into other networks in January...

Twiggy60 by Fledgling
  • 102 Views
  • 1 replies
  • 0 likes

Bills

My contract is finished in October.and three send me bill after finished the contract 

Muj25 by Fledgling
  • 84 Views
  • 1 replies
  • 0 likes