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On canceling an out of contract mobile broadband plan it came to my attention that Three had been wrongfully billing me for both a 4g and a 5g line for a period over TWO years. Understandably I requested an immediate refund to my bank account of the ...
Has anyone had the same issue of Three continuing to charge for a contract past its official end date? My mother has been charged around £1,800 since our contract ended with Three in August 2024. We have been advised that they are unwilling to offer ...
Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .
Hi,I’m a Three prepay customer and I’d like to get a physical copy of a bill or statement that shows my name and full address. I am a prepay customer with a 120gb data-pack. Hope it should include:My full nameMy addressMy Three number/account details...
On unlimited data package. Arrived in Thailand and turned on phone and mobile data. Within a few minutes received a text saying I had used 80% of data allowance, then a few minutes later a text saying I reached 100%. No way could I have used 12GB ...
I have been a Three customer for over 15 years and I am shocked at this.I recently upgraded to a new phone. As part of that upgrade I for the first time agreed to trade in my previous phone. I was told the value of this was £339. I said for it to be ...
Ongoing complaint where '3' have admitted to charging us for a phone contract we never had . Now waiting for a refund we keep getting pushed back that that the complaints team in Mumbai are awaiting approval from a department in the UK this has been ...
I’ve been with Three Mobile for nearly 10 years, but the last year has been a nightmare and I want to share my experience so others are aware.Issue 1 – Stolen phone & fraudulent chargesEarlier this year my phone was stolen. A third-party Google servi...
Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...
I got my self a 3 PAYG sim to check the 5g coverage in my area... and well, its worse than O2. So, I didn't want to auto top up after the 30 days.I have looked up and down the app and there is no option to turn it off, there is no indication that its...
