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Conversations

PAYG balance dropped £1

I only use this sim for a backup. Topped up £5 on 09/10/24 and made one call costing 35p, so was left with £4.65. I have mobile data turned off and wifi turned on. I haven't made any texts or calls since. Today I checked the balance and it is now £3....

marianuk by New member
  • 32 Views
  • 0 replies
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Cancelling contract within minimum term confusion

I recently called an advisor to cancel my airtime contract, this includes deleting the number as a whole as I do not use it. I have a device loan that is currently running but I checked the website and saw that as that is a separate agreement, I can ...

MS033 by Fledgling
  • 73 Views
  • 1 replies
  • 0 likes

Merging accounts

I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without suc...

LisaW by Fledgling
  • 86 Views
  • 2 replies
  • 0 likes

Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

LisaW by Fledgling
  • 64 Views
  • 1 replies
  • 0 likes

Online account not working

Is anyone else having trouble getting on to your account I have been trying to pay my bill now for a week but everytime I try and go to my account it comes up with 'error, we're trying to fix this, please try again later' I'm so frustrated, I will ha...