Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi, I joined three yesterday and received a pay monthly sim, and have a question about three pay. I tried to make a Three pay purchase through the Google Play Store and also on jeffbet using a "pay by mobile" option and both were declined because of ...
I only sent 3 texts to a friend number on a certain day and yet when I checked my allowance it shows I sent 11 when I've sent 3 to this number. Has anyone experienced the same where the amount don't match what was actually physically sent? It usually...
I need to pay my bill today and everytime i try to pog into the 3 ap it says there is an error tried to ring to do it could only speak to a robot even then asked for my details put them in and the robot ended the phone strange
My phone was stolen recently while I was on holiday. I had taken out gadget insurance along with my travel insurance and so thought it would be fairly easy to make a claim.My insurance company insist taht I provide them with a proof of purchase that ...
Why is it that when the supposed "improvements" to the Three website, they dropped the ability to add an Addon that would automatically activate as soon as your last one expired.The amount of times that I've had issues where my plan has expired and I...
I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...
I have attempted to close an account with Three for the best part of two years. After I pay yet another demand for overdue payments on a SIM card not in use and an assurance that the account is closed, I receive yet another demand. I am refusing to p...
Hi all,I switched to Three a few months ago and am experienceing a true nightmare with my renewals. They just won't.I set up two accounts around the same time, mine and my daughter's. Hers goes through as auto renewal from my card, no issues. Conveni...
I am a payg customer, can anyone please tell me how to access my usage history. I have been trying to do this through the app without success. Thanks Steve.
I have used go roam in Europe and USA for many years and found it excellent. I have recently used go roam extra (India and Bahamas) and found it incredibly confusing. 1) I arrive in country and get a text telling me I am in a go roam country and will...
