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Conversations

Trade in payment

Upgraded to samsung s25. Got offered £64 plus £120 promotional bonus. Decided to opt to have it taken off my new device plan. Recieved a confirmation email on the 17th February stating it would be with me in 5 days. Still nothing, had my first bill a...

Dury by Fledgling
  • 277 Views
  • 5 replies
  • 0 likes

Billing

my bill was due on 12 /3/25.monthlyWhen I looked on my 3 app it states it was overdue so I have paid it today.I thought the monthly payment by direct debit comes out automatically just confused.

Absolutely APPALING service, reduced to tears now

I am literally reduced to tears after MONTHS of struggle trying to set up a recurring datapack.In December, for whatever reason, datapack did not recur. I got double charged while trying to add it again (Three says transaction failed while actually g...

ovcovc by Active
  • 971 Views
  • 12 replies
  • 1 likes

Billing

I've been a three customer for 20 odd years and the last 2 contracts I've had have been absolutely ridiculous on billing.One of my contracts thankfully ended in January but having a look back through my bank statements I paid the whole contract off a...

Azzajh44 by Fledgling
  • 143 Views
  • 1 replies
  • 0 likes

Money refund

So o moved of to three 6 weeks agao traded my old phone in which i was told £526 it's now been 6 weeks i still dont have the money 3 times now I have been told to wait 5 working days I have done and still no money on my account nothing but lies on ev...

third party pay

Hi.My account number is:*********.I've just received my bill this ,onth and i dont know what is third party charge.I've been pay £6.99 every 2 weeks and i dont reconigse that payment.Can you have a look and let me know please.Thank you very much

vu by Fledgling
  • 146 Views
  • 1 replies
  • 0 likes