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Billing

I received a bill from the first day of connection, meanwhile I thought that the first one month is free.

Account name changed

I have been paying for my kids mobile phones for years & all 4 accounts including my own were all in my name. Someone at Three has changed the name on the account to a different name & so because of that Three are refusing to discuss the account char...

Leah1 by • Fledgling
  • 91 Views
  • 1 replies
  • 1 likes

Air time and decice plan.

So I've got a plan whete I pay for  my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed an...

Phone bill

Is it possible to keep on using my phone until I can make a payment on my account until the 24/12/2024 please 

nufc by • Fledgling
  • 55 Views
  • 1 replies
  • 0 likes

Three Promotion Discount

Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?

Atif_97 by • Fledgling
  • 86 Views
  • 1 replies
  • 0 likes

Upgrade was cancelled yet being charged

Hello I want to share my frustration regarding the device and upgrade plan which I took but cancelled it out from the Three Lewisham store. The store official told me that if I want to cancel the upgrade I don’t need to accept the delivery of the dev...

Unpaid bill

Hello, can you please answer me such a question, for some time I have been receiving messages from a PDCS goods collection company, it is called... as if I have a debt to you, namely from your company I have never received any message or should I rec...

Oksy by • Fledgling
  • 74 Views
  • 1 replies
  • 0 likes

Unrecognised Bill

I have two  3 phones which I pay by direct debit and the accounts are up to date. On my last Experian Credit Report an unpaid bill has appeared which I do not recognise and which has impacted my credit score. I am unable to make contact with 3 and th...

Pobby26 by • Fledgling
  • 97 Views
  • 2 replies
  • 0 likes