Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I'm thinking of cancelling my Three account. Do I still need to send back the 5G router even though it is more than 2 years old?I find the Three support is woeful. Got put in a webchat Q behind 27 others. Tried in the app but it said no one is availa...
Hi All, has anyone ever come across this? I was due to go to Spain 20-28th June. I have a weird contract set up (on the app it was defined as LEGACY NULLLLL 24months XXXX) So i called Three customer service to enquire if i had go Roam or not. The guy...
I ordered a World wide Go Roam pass two days ago for a holiday in Montenegro. I have since changed my mind and wish to cancel it. I phoned customer services and have been told there is no way to cancel it. £84 will be added to my next bill that I do ...
Hi all - can someone clarify if I am able to use my phone abroad (in france)? It comes up on the destination list and in the help page it says I get 56 daily passes for Europe but then further down it says I need to buy the passes so I'm not sure if ...
I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...
We had a SIM-only contract and decided to upgrade to a new iPhone. What a disaster it's beenEarly May: Ordered iPhone 15 and selected new contract, total approx £40/month2 days later: Phone out for delivery, then delivery cancelled (by Three) and pho...
Hi I have mistakenly stopped my direct debit I cannot find anywhere to contact to resume this.
Whilst going through my bank account I saw a unknown bill of £51.55 from H3g come out of my account on the 15th July 2024. I checked my 3 account and couldn't find where it had came from.
When I’m going to register it’s saying I’m already a customer
Does anyone know why my new phone is more money a month than what I bought.its saying your billnis £47.60 even though it's supposed to be £41 a month.ive only had it over a week
