Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I just want to TALK to someone in Customer Services who can help! No email available though. Can't get through on phone and LiveChat people are hopeless.I have had a security breach on my phone and a recent call that I did not make has wracked up a c...
My bill is over due but I've never got told in advance and I don't get paid now until the 13th December but I have bought a £15pound voucher but my bill is £25, And they have cut me off I really can't live without my phone and data is there any way t...
Hi,I am getting charged for Netflix which I never subscribed. I don't find anyway to unsubscribe from 3 website or app.I have called 333 many times and raised complaints but no solution so far.I also called Netflix, thay said they don't have my accou...
I am unable to re register for the my3 app as my number is associated with an email that’s assigned to another number. I have tried calling but cannot get through to anyone to assist. Anyone have any ideas how to fix this?
Previous top-up ran out today and topped up, but it's not activating. Getting the "sign into network" thing that happened during the migration.If I go into top up again, it says I can't do that because "Another action is in progress on your account.....
After 3mnths trying to upgrade my phone and plan I received my first new bill. I have tried 4 times via chat, phone calls to find out why the bill is so large. Yesterday I got the operator to raise a complaint to investigate it and get to the bottom ...
Hi My daughter Shannon called and got through after a very long waiting time and tried to cancel her UK tel number 07********* as we live in Guernsey and the contract does not suit the island. She was told as I Jennifer Brown was the account holde...
Really shocked to find my bill has gone from 33.44 to average 54.00 when I am still within my limits it's nearly a 30%increase is this right.. I am out of contract but haven't upgraded.. Usually it just carries on until upgrade. I have been with 3 fo...
Hi.I need pdf files of my bills from Dec 2022 to February 2023, the problem it only shows bills from now back until March 2023. What am I doing wrong? Is there away to view every past bill? Not just the last 7-8 months? Cheers
Try to logon to my mobile account yesterday on my laptop and was notified that my PAYG number has been moved to the new my3 system. I followed the instruction but failed to reregister with the email I originally used to register my mobile number. Er...
