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Data pack not added

Bfreshh74
Fledgling

I bought a sim with £10 voucher. 
Added the voucher. 
chose the option for the £10 Data pack at 14:31 on the 19th April 2023. 
Did all of it on 444

Today 20th April 2023 received a text stating at 12:47 I’d ran out of cash!!!  I was at work and I know for a fact that I did everything right. 
They can surely see their end I tried right? 

1 REPLY 1
Geluk
Key player

Call Cust Service on 333😉