Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi,I am getting charged for Netflix which I never subscribed. I don't find anyway to unsubscribe from 3 website or app.I have called 333 many times and raised complaints but no solution so far.I also called Netflix, thay said they don't have my accou...
My data pack ran out and I bought £10 of cash credit this morning, 29th November 2023, but by the afternoon there was some problem and when I got home I found I only had 20p of cash credit left. I had used nearly £10? I don't think so! I sent one tex...
Hi, My account used to be offline only but now I'm moving my account online. Firstly someone from support authorised my email so I could register which was great. However when trying to set up an auto renewal the payment didn't go through and when I ...
How long will it take for my 1 day, unlimited add-on, to go through the system and show in my account. Order ID #202434568AThe money went out instantly, so that side of the system is working (un-surprisingly). Three aren't so crooked as to only grant...
I recently purchased the HUAWEI mifi and it is seemingly working fine, however I would like to log into the app so that I can control the auto-sleep setting (after a while the box turns off.) I have downloaded the ai life soo, and created an account ...
Previous top-up ran out today and topped up, but it's not activating. Getting the "sign into network" thing that happened during the migration.If I go into top up again, it says I can't do that because "Another action is in progress on your account.....
PAYG top up while outside UKYou are able to purchase any top up / add-on to your PAYG while you are outside UK. Just make sure your new PAYG SIM is first activated in the UK before you leave. Next step is to registered your PAYG number on My3 website...
Please cancel my add on. It is impossible to find a way of doing this myself, I have tried every option through the app and website. It's impossible
I'm trying to understand Smartwatch Pairing and 3's e-sim service for Apple Watches.Basically, I have a 3 phone contract. I'm planning on getting an Apple Watch with a data connection (not from 3, but direct from Apple). How do I get an e-sim from 3 ...
In October I used DIng to buy two vouchers for Data packs. The first one to begin on October 12, the other to begin November 12th. My 3 account shows both purchases, since the data packs are only good for 30 days. However, after November 12th, the se...
