Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I’ve been charged a high fee unexpectedly compared to what I’m usually charged monthly and now wish to remove the unlimited add-on from my plan. I have tried to find a way to do it on the app and the website but can’t seem to find it. I even googled ...
I have the 5g home broadband and also a mobile phone PAYG sim in a Moto G30 phone that I use for satnav in my car. Today the phone ran out of data allowance so I could not use Waze in the car.When I try to set up the phone for a Data Pack the web app...
Hi there, how do i cancel the smartwatch sim pairing?
Hi,I’m a Three prepay customer and I’d like to get a physical copy of a bill or statement that shows my name and full address. I am a prepay customer with a 120gb data-pack. Hope it should include:My full nameMy addressMy Three number/account details...
Hello,I have a problem the secon month I can’t Top up data pack no through voucher no through card
I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...
I am trying to buy a £10 data pack on PAYG. I had an autorenew set up previously but forgot to top up my account so it cancelled. When I go to the basket to pay it seems to be giving me a new sim. I don't want a new sim. I just want to add the pa...
I have the Old Paygo. I don't live in the UK but will be there in a few days.I want to get a Data Pack added for the time I am in UK and Europe. I think the 30 day £10 40 GB is sufficient (with 6 GB roaming). London is the first stop so it can be...
Following numerous complaints, it now seemed like Three have been hacked by allowing a third party (Fuze Forge Game) to scam innocent customers—some have noticed unauthorised charges on their bills, while others remain unaware and continue to be scam...
I am going to France next week and I have a lite plan, it says go roam is excluded, do I need to buy a pass in advance or will it just charge me £2 a day when I get there?
