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PAYG data pack

I am trying to buy a £10 data pack on PAYG.  I had an autorenew set up previously but forgot to top up my account so it cancelled.  When I go to the basket to pay it seems to be giving me a new sim.  I don't want a new sim.  I just want to add the pa...

soulou by Regular
  • 416 Views
  • 6 replies
  • 0 likes

Fuze Forge Games - THREE’s latest Nightmare?

Following numerous complaints, it now seemed like Three have been hacked by allowing a third party (Fuze Forge Game) to scam innocent customers—some have noticed unauthorised charges on their bills, while others remain unaware and continue to be scam...

Best solution Go Roam on a lite plan

I am going to France next week and I have a lite plan, it says go roam is excluded, do I need to buy a pass in advance or will it just charge me £2 a day when I get there?

bethx28 by Fledgling
  • 541 Views
  • 2 replies
  • 0 likes

My data

I have been paying 20 extra to get unlimited data on my bill but I keep getting a message saying iv used all my data 

Annette by Fledgling
  • 1660 Views
  • 1 replies
  • 0 likes

Best solution SMS says Data has 2 days Left, App says 2 Months

Hello,I just received a SMS from Three saying my data pack will run out in 2 days, although I bought a £90 unlimited pack and still have 2 months left. So I checked on the My3 app which gives the correct information.SMS seen here:App says this: The S...

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Best solution Website error

I bought a 90 voucher and tried to purchase the unlimited data pack 3m.The website  failed many times in various ways.   I now have a 30 day unlimited and £55 balance on my account.  This is not what i want.  Who can convert this to a unlimited data ...

Mosaic1 by Regular
  • 810 Views
  • 5 replies
  • 0 likes

Best solution upgrading phone with watch contract

Hi, I am looking at upgrading my phone that ends this month, but I have a watch contract linked to it that doesn't end until September. If I upgrade my phone now, I am assuming my watch will still work as normal as it is linked to the account rather ...

RB91 by Fledgling
  • 447 Views
  • 1 replies
  • 0 likes