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Conversations

My data

I have been paying 20 extra to get unlimited data on my bill but I keep getting a message saying iv used all my data 

Annette by Fledgling
  • 1484 Views
  • 1 replies
  • 0 likes

Best solution SMS says Data has 2 days Left, App says 2 Months

Hello,I just received a SMS from Three saying my data pack will run out in 2 days, although I bought a £90 unlimited pack and still have 2 months left. So I checked on the My3 app which gives the correct information.SMS seen here:App says this: The S...

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Website error

I bought a 90 voucher and tried to purchase the unlimited data pack 3m.The website  failed many times in various ways.   I now have a 30 day unlimited and £55 balance on my account.  This is not what i want.  Who can convert this to a unlimited data ...

Mosaic1 by Regular
  • 306 Views
  • 5 replies
  • 0 likes

upgrading phone with watch contract

Hi, I am looking at upgrading my phone that ends this month, but I have a watch contract linked to it that doesn't end until September. If I upgrade my phone now, I am assuming my watch will still work as normal as it is linked to the account rather ...

RB91 by Fledgling
  • 164 Views
  • 1 replies
  • 0 likes

Roaming charges

I recently went to India and enquired about roaming charges before I went. All I could see from Three was I was ‘all-set’ to go roaming as I had a pay monthly account.when I arrived I found I was paying £7 per day roaming charges. Also, my phone was ...

I desperately need to reactivate my old number

I am on a phone contract and recently decided to change my number back in November. My phone then had to be repaired and now I can't log into my email address which is very important. As it was set up on 2-step verification. Without access to this em...

Upgrade stuck after credit check accepted

I have been trying to upgrade my phone for weeks. The app said it was possible to upgrade so went through the process of completing the upgrade whilst paying the £145 upgrade fee as it is a slightly early upgrade. It all went through fine and the cre...

Help with paramount plus

Hi there so I have received my activation link I click it and it comes up with three options sign in , sign up or sign in with partner I click on partner it only says apple TV no three anywhere even when searched so I go back and sign up with the sam...

Jaym by Fledgling
  • 350 Views
  • 5 replies
  • 0 likes

Add on not working

I have paid £20 for an add on,I have received a text confirming I have 14 days of unlimited Internet but it now keeps telling me I have none,this is within just a few hours of paying

Paul2e by Fledgling
  • 117 Views
  • 1 replies
  • 0 likes