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Best solution Physical bill with address and name

Hi,I’m a Three prepay customer and I’d like to get a physical copy of a bill or statement that shows my name and full address. I am a prepay customer with a 120gb data-pack. Hope it should include:My full nameMy addressMy Three number/account details...

Phone stolen, google play charges

I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...

PAYG data pack

I am trying to buy a £10 data pack on PAYG.  I had an autorenew set up previously but forgot to top up my account so it cancelled.  When I go to the basket to pay it seems to be giving me a new sim.  I don't want a new sim.  I just want to add the pa...

soulou by Regular
  • 1632 Views
  • 6 replies
  • 0 likes

Fuze Forge Games - THREE’s latest Nightmare?

Following numerous complaints, it now seemed like Three have been hacked by allowing a third party (Fuze Forge Game) to scam innocent customers—some have noticed unauthorised charges on their bills, while others remain unaware and continue to be scam...

Best solution Go Roam on a lite plan

I am going to France next week and I have a lite plan, it says go roam is excluded, do I need to buy a pass in advance or will it just charge me £2 a day when I get there?

bethx28 by Fledgling
  • 1277 Views
  • 2 replies
  • 0 likes

My data

I have been paying 20 extra to get unlimited data on my bill but I keep getting a message saying iv used all my data 

Annette by Fledgling
  • 1950 Views
  • 1 replies
  • 0 likes