Accounts and services - Get support for Three services

İmpotant

I have been your customer for 5 years. Why is it so hard to reach customer service? Why don't you make these services easier for your customers? Live chat doesn't work. I have tried many ways to contact you and I am very dissatisfied. Will it continu...

Getting second phone on my account.

Hi - I want to get a second phone on my account for my son - how do I go about this please..? In essence, he will have this one (Apple iPhone Pro Max) and I will have e the new one. Lee

Bills and account

Hello, I have my husband on my account as well (Baden Maughan). I was wondering if I could get a email or post to confirm both our names on the account?

Best solution 14 day Go Roam Europe pass.

I have purchased a 14 day Go Roam Europe pass. Under the 'remaining allowances' section on my account under the 'personal allowances' I can see that it show the start date and the end date - see below; 14 Day EURStart: 25 Dec 2024. 23:28:11End: 8...

Data renewal

Does anyone know if I pay my bill early if my date will renew?

'One month unlimited data boost'

How long does it take for the 'one month unlimited data boost' to become active? I've paid the money and yet my account hasn't been updated and my phones still not working.Any help would be greatly appreciated!

Best solution Hi there I have just topped up and would like to buy a data pack

Hi there I have just topped up ten pound I would like to buy a data pack

Direct Debit from PSN

HiIve had a direct debit come out of my account today for a larger amount than usual. On contacting three they have said its for a PSN charge on my daughters phone. She is adamant she hasnt bought anything. Three have told me to contact PSN directl...

45 per cent discount new year offer

Hi! Just got a phone call from three saying I am eligible for 45 percent discount on my contract for 12 months. They sent me few codes on my phone,and email, they had acces to all my details. But they sent me an email with a link to change my pasword...

Impossible cancellation

Why is it IMPOSSIBLE to simply cancel a three contract? I spent 2 hours on the phone and live chat on 17 November 2024. I was passed from pillar to post, hung up on, had live chats dropped mid sentence to the point where I ultimately gave 30 days not...

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