Scam?
Hello can anyone tell me if this is a scam? Email address is three@three-networks.com as I’ve had a phone call today from an 020 number and offering me a new contract I did apply for an upgrade but never heard anything thanks in advance
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Roaming allowance in Australia
I’m going on holiday to Australia soon and I have a pay monthly contract with unlimited data since 2014 and I can’t find information on how much data I get abroad. All the information I can find talks about contracts started or upgraded after October...
Failed delivery
Hi, I am Robert Marton and have an account with free almost 10 years. I decided to pre-order the new iPhone 16pro on 13th of September. Everything went well, credit check passed, got all the information what I need, and happily wait for the delivery ...
Scam calls?
Hi, I'm getting lots of very persistent calls advertising a "too-good-to-be-true" promotion (50% off my monthly bill for being a loyal customer and a free set of airpods), which normally I'd write off as a scam straight away, but they know a lot abou...
Wrongful issues with entering credit default against me
First they changed prices randomly, leading to my debit arrangement going awry. Then some bills got paid a little late. Unfortunately the bill for July 2024 was not paid on time, but when I received a physical letter in September I paid it in full on...
Cancel my daughters paramount subscription
I want to cancel my daughter’s paramount subscription , her account is linked to mine .
Roaming in Australia
I am going to Australia for 30 days from mid December. I currently pay around £70 a month but I don’t have any go roam passes when I log into my app online. So far as I understand I will need to buy two 14 day passes and a few extra days. Overall my ...
https://www.three.co.uk/account
what is going on with you logon services, every time i want to complete a transaction i have to log back into to account
I cancellled by contract within 14 days and I am still being charged
I just bought a 24-month SIM by mistake with the help of customer care. I called customer services to cancel my contract within 2 days (they have 14-day cooling off period). My monthly bill came and it includes payment for the cancelled SIM.
Payment made added to balance not deducted
I've just checked my three account and noticed the since your last bill section is incorrect. It states. Previous balance £26.52p, payment recieved £26, balance carried forward £52.52p. I've tried the chat function, got the code to verify the custome...
