Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Ordered handset upgrade to Honor Magic 7 Pro on 15th Jan 25. All approved but Three can’t tell me when I get it. How is it possible they don’t even know if DPD courier has it in their possession? Today is 25th so that’s 10 days of no communication fr...
My contract was finished on march 2024 . But they didn’t say anything about that i need to add another plan but they charged me untill now for that same phone. I want my refund of those payment. I feel like its a scam. Please help me with that
Hello, after finally having my account issues resolved after almost 8 months (where I was set up as both user and owner, though only able to login as user so unable to see billing details), this was finally resolved in November. Two weeks later, ano...
I’m a new user on pay as you go. I paid £10 on 21 January and just checked my balance today and find that it has reduced to £8.65. I have made no calls, texts or used any data so why is my balance down?
I have 3 months left of my contract I wanted to see if I can upgrade early as it states on the website there won't be a extra charge if its under so many days but would I have to trade in my current phone for my new contract
New SIM in phone. Account and my 3 app show no active line. SIm seems to work. Simple PAYG SIM. Unable to top up. Account using old number which has ported to new provider. Been trying to sort out for many attempts with on line chat. They have not s...
They won’t let me top up by voucher somebody can help me please
Hello, I have noticed that I have never received the £5 discount for paying via Direct Debit, even though it is stated in my contract. It is true that I have made payments immediately after the invoice was issued in the last few months, but my Direct...
I asked for the 3 team to port in a Lyca business number onto PAYG. They instead ported it onto my contract number which I’ve had for 15+ years. Now when I tell them to reverse it as that’s my personal number, they say we can’t, I have to lose one of...
here i request for proof of uses and proof for blacklisting for my lost phone which i needed in Three letterhead as requirement of insurer, and when i contact customer care they just send simple mail and that insurance company not allow
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