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Device returned to Three but being charged

I cancelled my Three home broadband contract on 08/10/2025 (within the cancellation period) and posted the device back using the DPD postage label I was sent on 13/10/2025. I received email confirmation of this with a tracking link. The DPD tracking ...

Best solution Data auto renewal

I have three PAYG phones and each has the 60GB data pack on auto renewal taken direct from my bank. I received a text from "3" saying one of the renewals (mine) has been cancelled. Tried ringing 333 for advice and all you get are automated responses ...

Robjon by • Fledgling
  • 704 Views
  • 1 replies
  • 0 likes

My money has been took

I topped up last night. It was the 2nd and my data expires on the 12th. I paid £15 for 100 gigs, which it definitely was not it lasted very shortly. Im still waiting.  It says my credit is 15. I got the message but I still haven't actually got it. Pa...

Cineworld codes

Anyone got a Cineworld codes that they have decided not to use this wkend please as the app says all codes are gone. I ideally need two if anyone has any spare 

Not received a Return label

I recently cancelled home broadband within the cooling period as the speed was lower than advertised, and I am yet to receive the return label from DPD. I have tried contacting Three but they just keeping asking if I've checked my Junk folder. Is the...

Rj_kaur by • Fledgling
  • 364 Views
  • 2 replies
  • 0 likes

Best solution Unable to make or receive voice calls on three mobile

I have a three mobile PAYG SIM for occasional use that has worked fine for maybe 4-5 years.Today it will not make or receive voice calls although it will send and receive text messages.When I make a call the usual "calling..." message appears but it ...

Indirect Contract Purchase - Monthly Discount Missing

Hi! I recently started a 24 month contract with Three, bought through Samsung via Mobileshop.All the advertised information that I agree to had a great discount on the contract, bringing it to £3pm for an initial period, rising to £5.30pm and then la...

zack_zzz by • Fledgling
  • 481 Views
  • 1 replies
  • 0 likes