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Data pack

Debby
Fledgling

I bought a data pack and i want it to start only next week, but i got a text that it already started. can i change it?

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JadeF
Community Support Team
Community Support Team

Hey @Debby 

Welcome to the Three Community page.

A data pack will begin from the date of purchase and will last for one calendar month. As you can only buy 1 Data Pack at a time, you'll need to wait for it to expire before you can make any amendments. 

Any further questions, please pop through to chat with the Customer service team

Thanks, Jade. 



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Best solution
JadeF
Community Support Team
Community Support Team

Hey @Debby 

Welcome to the Three Community page.

A data pack will begin from the date of purchase and will last for one calendar month. As you can only buy 1 Data Pack at a time, you'll need to wait for it to expire before you can make any amendments. 

Any further questions, please pop through to chat with the Customer service team

Thanks, Jade. 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.