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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Proof of barring and usage

HelloMy phone has been stolen  one week ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three 5 times!! and I still have yet to receive this information. The customer servic...

Cancelling

I can upgrade from tomorrow as its 30 days before contract end date, but im thinking of moving to a new provider, it might be me being a bit thick but i dont understand the cancellation process, can I tell 3 im cancelling tomorrow and not get charged...

ryy22 by Fledgling
  • 4823 Views
  • 3 replies
  • 0 likes

Requesting PAC code from 3

Hi, Iafter 10+ years of being a three customer I'm looking to leave due to the roaming charges being sneakily reintroduced. I've requested a PAC code from the support team 3 or 4 times but I never actually get the code sent to me. The support staff r...

rossdog by Fledgling
  • 3862 Views
  • 3 replies
  • 2 likes

Internet charges

I’ve received a message from three to say I have been charged £60.44 for internet charges I’m pay as you go?

Josky by Fledgling
  • 1273 Views
  • 1 replies
  • 0 likes

Using phone to open gate entrance at work

Like several staff at work we have a number touring to gain access to remote gate opening.I have the correct number and itvseems there is a block further down the process.The phone dials the correct number but it says the PIN is invalid.I've tried se...

smcc62 by Fledgling
  • 2072 Views
  • 2 replies
  • 0 likes

Scam text message

Got this message today. Seemed pretty obvious to me but thought it worth posting in case someone else is tempted to follow the link. 

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JamesL by Fledgling
  • 13056 Views
  • 3 replies
  • 4 likes