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Data park reload

KeyserSoze007
Fledgling

Trying to by another data park as my current one is now 0. How do I delete the old data park in order to buy a new one ? 

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Best solution
MichaelP
Community Support Team
Community Support Team

Hello @KeyserSoze007,

Data Packs are valid for one month, and as you can only have one active at a time, you'd need to wait for the current pack to expire before you're able to purchase another.

If your data has run out, you can use the Three app to buy a Data Add-on to tie you over until the pack period expires. You will also still maintain access to unlimited minutes and texts until the expiration.

Thanks,
Michael



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Best solution
MichaelP
Community Support Team
Community Support Team

Hello @KeyserSoze007,

Data Packs are valid for one month, and as you can only have one active at a time, you'd need to wait for the current pack to expire before you're able to purchase another.

If your data has run out, you can use the Three app to buy a Data Add-on to tie you over until the pack period expires. You will also still maintain access to unlimited minutes and texts until the expiration.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Geluk
Superstar

What's a DATA PARK?