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Early upgrade

Ptay
New member

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisting I'd have to pay the remainder of my contract on my next bill. Yet on the app it said nothing to pay, no early upgrade fee. Very contradictory messages. Anyone else had this 

Thanks 

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