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£3 roaming offer

Hi I've been offered roaming for an extra £3 a month on top if my plan price,but no one at 3 seems anke to find the offer, anyone had any success in getting the offer added to their account  

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Mrsheep by • Fledgling
  • 104 Views
  • 2 replies
  • 0 likes

Phone monthly

I have been three customers and from October and can’t even get phone monthly even refurbished ones the cheapest the iPhone 13 refurbished 290 £ then asking me to pay for early upgrade 350£ for credit even more than phone price I don’t think it’s way...

Sakol by • Fledgling
  • 69 Views
  • 1 replies
  • 0 likes

Best solution Picturehouse cinema code not working this week?

Hi all,I got a picturehouse code this week and tried to use it to book a show today (Friday) but keep getting an error saying the code is invalid. I also tried going to my local Picturehouse cinema and they also got an error when trying to redeem the...

Three Recycle trade-in payment delay

Hi, I had an email from Ingram Micro on 22nd August saying a trade-in payment will be issued to me by Three but I've not had any further update. Who can I contact at Three to chase for an update? Thanks, Aleks    

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Aleks72 by • Fledgling
  • 476 Views
  • 1 replies
  • 0 likes

Best solution £50 gift card not received

As of today (20th June 2025) its 137 days since my Three broadband was activated and I've still not received the £50 gift card which was part of the original offer to me and which should have been available 90 days after activation. It appears to me ...

Ray777 by • Fledgling
  • 2471 Views
  • 1 replies
  • 0 likes

Trade in payment

Upgraded to samsung s25. Got offered £64 plus £120 promotional bonus. Decided to opt to have it taken off my new device plan. Recieved a confirmation email on the 17th February stating it would be with me in 5 days. Still nothing, had my first bill a...

Dury by • Fledgling
  • 1790 Views
  • 5 replies
  • 0 likes

Best solution Scam email

I entered a competition through the three+ app and I received an email today from threeloyalty@promowinners.com Saying I’ve won but I don’t know if it’s a scam or not. Does anyone know if this is the right email?thank you in advance! 

Shania by • Fledgling
  • 1640 Views
  • 1 replies
  • 0 likes

Best solution Three trade in

I upgraded to a new phone and was promised a competitive trade in price through the three trade in program. I was offered an additional 200 on top of what they valued at so thought I would take them up in the offer. I sent my old phone back after I h...

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