Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Three PAYG auto-renew

Hi thereIf I opt into an auto renewal promotion for black friday (eg £12 for 100gb data), how long is Three obliged to honour this deal assuming I continue with the auto-renewal? I am conscious that there is no fixed term on PAYG and I can opt out an...

benlevs by Fledgling
  • 140 Views
  • 1 replies
  • 0 likes

three trade in

Has anyone else had a problem with trading their phone in through three trade in? I was told I would have £314 payed into my bank account on the 12th November, however I still haven't received it! I have contacted both Three and Ingram and neither co...

emily1 by Fledgling
  • 116 Views
  • 1 replies
  • 0 likes

Upgradehelp

How some after taking out a sim only deal can you upgrade to a handset contract as my phone has just had the screen smashed so need a replacement 

Early upgrade

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisti...

Ptay by Fledgling
  • 211 Views
  • 7 replies
  • 0 likes

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Sanil by Fledgling
  • 184 Views
  • 2 replies
  • 0 likes

Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by Fledgling
  • 87 Views
  • 0 replies
  • 0 likes

Trade in Ingram micro

Has anyone else had issues with Ingram denying receipt of the phone even with proof of delivery three customer service were no help at all and after 2 days of trying to contact Ingram with no luck I've turned to hear in the hopes someone can help

Labels