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Conversations

Three Promotion Discount

Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?

Atif_97 by Fledgling
  • 55 Views
  • 1 replies
  • 0 likes

Surprise spun prize "Already used"

Went to use my code for a free coffee at Café Nero (expiry date 31/12/2024) and it failed, with assistant telling me the code had already been used. Well, it certainly hadn't been used. The assistant said this had happened quite often this week. I tr...

CliveB by Fledgling
  • 68 Views
  • 1 replies
  • 0 likes

Three PAYG auto-renew

Hi thereIf I opt into an auto renewal promotion for black friday (eg £12 for 100gb data), how long is Three obliged to honour this deal assuming I continue with the auto-renewal? I am conscious that there is no fixed term on PAYG and I can opt out an...

benlevs by Fledgling
  • 204 Views
  • 1 replies
  • 0 likes

three trade in

Has anyone else had a problem with trading their phone in through three trade in? I was told I would have £314 payed into my bank account on the 12th November, however I still haven't received it! I have contacted both Three and Ingram and neither co...

emily1 by Fledgling
  • 148 Views
  • 1 replies
  • 0 likes

Upgradehelp

How some after taking out a sim only deal can you upgrade to a handset contract as my phone has just had the screen smashed so need a replacement 

Early upgrade

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisti...

Ptay by Fledgling
  • 342 Views
  • 7 replies
  • 0 likes

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Sanil by Fledgling
  • 222 Views
  • 2 replies
  • 0 likes

Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by Fledgling
  • 111 Views
  • 0 replies
  • 0 likes
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