Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I got an email i can upgrade early this week no fees normally june ( been a loyal customer 7 years now) so i fancy the s23 128hb ,its 22 a month for 3 years just for the phone with free buds and £100 cashback ,then £17 a month for unlimted sim over ...
My Three plus app is offering a £1 Caffe Nero drink but when i click on 'Get Reward' message appears 'Sorry, something went wrong, please try again later or go to our FAQ page for further support'. I've generated other codes this week, e.g. Nandos, t...
In October I used DIng to buy two vouchers for Data packs. The first one to begin on October 12, the other to begin November 12th. My 3 account shows both purchases, since the data packs are only good for 30 days. However, after November 12th, the se...
Cafe Nero code on Three+ app says code has already been used. Has said this for almost 2 weeks now, same with my family’s app.
I received a nice text from Three this morning to advise me that they had added £10 credit to my PAYG SIM. The text gave a reason that was not easy to decipher - "INC ADJ" - but I have not been aware of any interruptions in service recently. The Thre...
I went into the three store today and upgraded to the iphone 15 pro max. These are currently sold out and so my delivery date is 30th November. The problem I have is I was told in the three shop that I am eligible for the £180 upgrade offer, all I ne...
My 3 contract recently came to an end, as an existing customer of over 20 years, I was told that I had to do a credit check to get the new iPhone 15. is this really true, our entire family of 5 have all been long standing customer of 3. If indeed thi...
Hi, I urgently need to update my date of birth in the three system. I was in the process of discussing a renewal/upgrade and it was flagged to me that when setting up my account someone at Three put my date of birth down wrong. I was told to email pr...
Hi, I was interested in acquiring a new device with a new subscription plan for 24 months 0%, but reading through the T&Cs you mention once that the payments "should" (your words) be made via direct debit. I was wondering if anyone knew if there's a ...
So I upgraded my phone to the new IPhone and the offer was to trade in your iPhone and get an extra £180. When your new phone comes use the serial number as the promo code. This does not work. Anyone else having this problem?
