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Conversations

Three app

Any idea why since upgrading I can no longer view my bills in the app and keep getting this message? Been happening for last two months, was fine before upgrade. Thank you  

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MRDB90 by Active
  • 1907 Views
  • 3 replies
  • 0 likes

Junk Folder.

Hello everyone, ALL my emails from the forum are being send right into my junk folder. Anyway I can stop this. ? iPhone 13. Three Broadband. standard iPhone email appthe “this is not junk” option doesn’t seem to be available. TIA. 

dksglen by Active
  • 2657 Views
  • 6 replies
  • 0 likes

is it possible to reactivate one month unlimited sim?

Greetings, I purchased a one month unlimited SIM for 3 from Amazon.co.uk for a trip to London and Torquay, back in May and it worked okay. I'm heading back through France on the 8th and wonder if it's possible to activate it again? I tried signing up...

Tigurr by Fledgling
  • 2210 Views
  • 4 replies
  • 0 likes

Price hike on same contract

I was sold this contract for £20 a month unlimited data now on same contract I’m been charged £24.06. Not what I signed up to been ripping me off for months. In August will not be renewing my contract I find this abhorrent for a company like 3 to do ...

Dogg007 by Fledgling
  • 1515 Views
  • 2 replies
  • 0 likes

Spend Cap

Looking at the  ‘My3’ App; cannot see ability to update/ set ‘spend caps’ - so is this still only done via a call ? As would be good if able to update online? 

change username

had message when joining community it auto set my username as phone number so need to reset to username but can't find setting to do this?

robin101 by Fledgling
  • 1740 Views
  • 2 replies
  • 0 likes

Data rollover

I would like to suggest to Three to think seriously to introduce data rollover like ID mobile, Virgin media and many other networks. Three has the bandwidth and can afford it. It will make a huge difference to sales with minimal load on the network.

moods by Active
  • 2650 Views
  • 5 replies
  • 0 likes

Order

Is anyone able to help with an order? We are in a new build estate and postie is struggling to find us. I simply want to add a note on the order to deliver to show home.Tia

oSlapz by Fledgling
  • 1047 Views
  • 1 replies
  • 0 likes

Card loaded with £250

Just checking as I was told in the Three shop that I would get a £250 loaded card for buying the iPhone 13 Pro Max and details would be emailed to me after the first DD was taken!! I’m still waiting?

StevoC by Fledgling
  • 1584 Views
  • 2 replies
  • 0 likes

Best solution PAYG price increase

Is anyone else a PAYG customer?Tariffs have taken a second high rise this year, its absolutely shocking.Are they trying to stop PAYG as an offering????

jane0409 by Fledgling
  • 2207 Views
  • 4 replies
  • 0 likes
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