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Stolen Phone - Google Play/Tiktok Coin Charges

My pay monthly phone was unfortunately stolen on the evening of the 3rd of March. The next day, I did all the usual things you would do in this scenario. However, it came to light a month later when I came to pay my phone bill, that the thief had pur...

Remove Go Roam

Hi, I bought a 14 day Go Roam pass when I arrived in the USA, not realising I have a 28 day Go Roam allowance that covers this. Can I cancel and get a refund for the 14 day Go Roam add on? I keep trying the Chat but no ones ever available.

Sween by • Fledgling
  • 1173 Views
  • 1 replies
  • 0 likes

I need to connect my laptop

Hi I would like to know why i don’t have airtime on my phone bt three store they told me it’s unlimited bt I can’t phone I only have data,and I need help because I can’t connect my laptop to my phone for the internet what can I do please help 

Vusi by • Fledgling
  • 2486 Views
  • 3 replies
  • 0 likes

Was it really Three?

I have just had a telephone call claiming to be from Three offering a 45% discount on my bill no strings attached.After being asked to spell my email address 3 times I felt something wasn't quite right,declined the offer and hung up.The telephone num...

HELENA by • Fledgling
  • 9541 Views
  • 16 replies
  • 0 likes

See

I have a AdvSIM Unlim Data ULD Min24M - why do I need a spending cap? And why should my allowances need resetting every month??

Bill confusion

I’ve been cut off although I have paid my bill. I have a direct debit set up and can see on my online banking the payment has successfully gone through. I rang 333 and it states I owe money but I don’t?

M201 by • Fledgling
  • 1333 Views
  • 1 replies
  • 0 likes