Final bill

[Robti]

Hi just left my three monthly contract this morning with no early termination fee because of network problems so can anyone say when my final bill will be, on my next billing date or do they generate a bill within certain time frame ?

Thanks

[Maxine]

Hey Robti, 

Your final bill will be generated on your normal bill cycle date. Once this is generated, you'll receive your final bill.

Maxine

[Robti]

Airtime has been cleared but still have device left to pay does this get paid in full on next direct debit date or spread over the coming months till the original contract end date

[JonathanB · Accepted solution]

Hi @Robti,

In general if this is a device finance agreement, you would continue to pay the device agreement according to the original schedule. The team can help you request to settle in full, but there's no issue with continuing the original monthly payments if this is your preference.

Thanks,
Jonathan