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Best solution Instore cannot find my number on the system

HiI was abroad and suddenly received "no service", I contacted online customer service and provided my full name and post code. Online Chat customer service confirmed that my number was active and requested me to change the Network Selection to "Digi...

Moving from pay monthly to pay as you go

Hi thereI was told by a live chat operator that i can't move from pay monthly to pay as you go even when my contract ends, the only option would be to move to sim only deal which i am not interested in.How is that possibleWhat about if want to leave ...

Hamz by • Fledgling
  • 4014 Views
  • 4 replies
  • 0 likes

PAYG number deactivated

Hi. My elderly father in laws PAYG number seems to have been deactivated and possibly recycled. He had no notice that this would happen and now he has no service. He uses it frequently so don’t think it was because of lack of use. Could anyone help w...

ZL by • Fledgling
  • 2091 Views
  • 3 replies
  • 0 likes

Upgrade

I have been called to say that I can get a upgrade to a iPhone 15 for £50 a month 

Robert10 by • Fledgling
  • 938 Views
  • 1 replies
  • 0 likes

Best solution Scam email?

I've received an email "confirming my order" but I haven't ordered anything. The address it was sent from is "noreply@mails.three.co.uk"Can anyone confirm this is a genuine three email?Thanks in advance.

GE by • Regular
  • 47510 Views
  • 20 replies
  • 0 likes

Self Service kiosk

Hi, I topped up this morning for £35 and I was charged once and the money was credited. However, as you can see a second credit occurred at the same time and instead of being labeled “customer service” it was labelled “self service kiosk”. I spoke wi...