Dear Three Community,
I hope this message finds you well. As a concerned customer of Three UK, I feel compelled to share my distressing experience regarding their inaccurate billing practices and the subsequent negative impact on my credit score.
Despite my repeated efforts to cancel a specific number, providing all the necessary documentation and following the proper procedures, Three UK has failed to honor my requests. To my dismay, I continue to receive invoices for a service I no longer use or possess.
Adding to my frustration, the online account management system remains inaccessible, preventing me from resolving the issue independently. This lack of functionality has left me feeling powerless and unable to take any meaningful action.
What deeply concerns me is the significant impact this situation has had on my personal credit score. Three UK's mishandling of the cancellation and their persistence in sending unpaid bills to debt collection agencies have caused immense anxiety and are affecting my financial well-being.
I reach out to the Three Community for support and guidance in addressing these distressing matters. If any fellow customers have experienced similar issues or have successfully resolved them, I would greatly appreciate any advice or recommendations.
Moreover, I implore Three UK to take immediate action to rectify their billing inaccuracies, provide a viable solution to access and manage our accounts, and mitigate the damage caused to customers' credit scores.
Thank you for your attention and support in raising awareness about these concerns. Let us stand together as a community to ensure fair treatment and seek a prompt resolution from Three UK.
Best regards,
