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Three+ issues 10/11/2022

Hi everyone, We have been made aware some customers are having difficulties connecting to Three+ and our technical teams are investigating this issue as a priority.  I've moved any related posts to this conversation, and will update this post as soon...

JonathanB by Community Moderator
  • 56937 Views
  • 49 replies
  • 1 likes

Why can’t 3 get it right

I’ve been with Three for several years. I updated to a new plan based on an offer £14/month with 6 months half price. I received several letters each with the wrong plan details. Spent a long time with CS correcting it. First bill has arrived and gue...

Best solution Unlock code

I have confirmation that I own my 5g hub and it is not owned by three so why do I need a pin to get into it, does anyone know how to unlock the router from three especially when they do not own it

Dazzar by Established
  • 14070 Views
  • 41 replies
  • 0 likes

Contract information

Hello, I am on three contract for unlimited data and calls on a promo for £19 monthly, I will like to find out if i can also make international calls on this contract as well , calling Africa from the UK and how can I remove browsing restrictions if ...

Betty by Fledgling
  • 1039 Views
  • 1 replies
  • 0 likes

Social tariff

Hello,]Is anyone know if Three offers ‘social tariff’ plans for low income and benefits customers?

scorrrp by Fledgling
  • 3070 Views
  • 2 replies
  • 0 likes

Bill

Good morning, I already paid my bill on the website but still they want to take direct debit of the same amount I have already paid on the website 

Cancel contract

Hi . I have two numbers with three . The number I want to cancel has not been used for a couple of years and want to save money and cancel it but I do not have the sim, do not have a password or login details or paperwork for customer services to can...

Cc by Fledgling
  • 1829 Views
  • 1 replies
  • 0 likes
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