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Keeping current sim and phone on a new contract

Guys I cant seem to see an answer anywhere for this.Basically I have an older phone im happy with that uses a micro sim. My contract has run out so I can upgrade but newer phones I can choose from use nano sims. So my question is if I choose a new ha...

Best solution Leaving Three - PAC text issues

Hello!I have reached the end of my contract and have decided to leave Three, mainly due to the poor signal I was receiving.I would like to keep my number and understand I need a PAC code. I have followed the FAQ and sent a text with “PAC DDMMYY” to 7...

aob101 by • Regular
  • 7343 Views
  • 6 replies
  • 0 likes

multiple numbers

I have two numbers with three both under my name. One number is for me and one is for my son. We have different bundles. He created his own account with his email address and his number.When I registered mine with three and logged into my account, hi...

Hawo by • Fledgling
  • 3990 Views
  • 2 replies
  • 0 likes

Unable to convert a rolling plan to pay as you go

My plan has ended this week (27/12/2023) and I would like to change the monthly plan to pay as you go, as I don't live in the country anymore. However, the customer service rep told me that I could do this before 20/12/2023 and due to the 'system upg...

Squall86 by • Fledgling
  • 3996 Views
  • 5 replies
  • 0 likes

Unable to re-register

When I try to re-register it just says,"Please check the details you entered are correct. If you still encounter an issue, please contact us." I don't think I've previously made an account so I don't know what to do.

tonilash by • Fledgling
  • 2036 Views
  • 2 replies
  • 0 likes