Go Roam with my current contract

[Anvil_Iron]

Hi, My current contract is an Advanced SIM 30GB data unlimited minutes 24M which I took out on the 26th Sept 2021 and I would like to know if I can use Go Roam up to the expiry date and beyond?

Will new plans exclude Go Roam?

Is Go Roam being phased out?

I have noticed Go Roam Passes as add-ons for new plans. Are these replacing Data Passports?

Thanks.

[PeteG]

Hi, Anvil. 

You can continue to use Go Roam. Go Roam isn't going away. Since you're on an older plan, you have that built in, and that will stay like that while you have your contract. 

Newer plans taken on or after the 1st of October 2021 don't exclude Go Roam, but they do have a daily charge for using allowances while abroad in Go Roam destinations, £2 or £5 depending on the destination.

The latest Standard Airtime plans are the same with regard to the daily charge, however if an addon is purchased instead, the daily charge isn't applied. This is a good way to save money over just paying the daily charge each day. 

Data Passport is a Separate product and runs along side our normal roaming offering. The difference with data passport is that it unlocks unlimited data while in supported destinations, and it's not limited by any fair use policy either. 

Pete.

[Iain33]

Hi Pete, I have contracts going back to 2015, but am currently out of contract. Does the fact that I'm out of contract affect which pricing plan applies to me? 

[PeteG]

Hello.

Normally going past the minimum term doesn't result in the price plan changing, it will just continue as it is. However, there are exceptions to this, such as when a plan is no longer available. 

It can't be determined from here which plan you're on or if it's changed since your minimum term passed. To find that out, I'd recommend reaching out to the Support Team by calling or chatting. 

Pete. 

[Iain33]

Thanks for the response, Pete. I'll follow through as you suggest. (It ought to be simpler than this to find out what prices apply to me)  Iain