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Callison
Fledgling

What is the process in cancelling my home broadband account given I am only a few months into 2 year contract?

 

2 REPLIES 2
sc1999
Local celebrity

Why do you need to cancel? Unless you can show 3 that the service is unusable you will be stuck with a cancellation fee. There have been a few posts from people who have been allowed to cancel early without charge. If you can convince customer services to agree to a no fee cancellation keep records, transcripts, etc as the whole deal seems subject to returning the router and 3 don't seem to provide the return label in time.

Best of luck.

Callison
Fledgling

Thanks, I was more coming to terms with having to pay cancellation fees and how much it would be!!