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I received my new iPhone 16 pro yesterday and inserted my SIM (same SIM as before as advised by Three team) and I still have no service 36hrs later. I can only use my phone through wifi. Spoken to the Three team twice - both giving different advice. ...
Hi everyone, I have been in the Caribbeans since October 3rd and had not organised to have data I've been ok not having Internet, not making calls or texts and only connecting to WiFi or hotspots when available. I had a text today saying I had ran ou...
My account has been blocked
i cannot get on my information on three app .. just keeps buffering and will not go any further any suggestions i’ve spoke to chat and they couldn’t help
Trying to log into my account to check contract details etc, yet when I log in it states No Active Lines Found. I need to be able to check the account to check contract dates etc. if it can't be resolved I'm leaving 3
I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal. 3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still...
While in Canada, the 28 day Go Roam pass ATWX is not working for us - since the 26th of September 2024.The phone is a Samsung Galaxy S21 5G and is, according to three, supposed to work in Canada.Indeed, it does, as I can use it to phone the three tec...
Have got an iPhone 6s Plus. All updates have been done. My Three app does not open up when I press ‘my account’ to check my bills etc. 15.8.3 is my current IOS installed version. Any help to rectify this issue will be really helpful.
My phone was stolen last 31st of August 2024. I have been with Three customer service, both in live chat 10 times and numerous phone calls for the past 4 weeks just to attain this document. They keep on telling me that there is no record of usage in ...
I have made query with three about my complaint, three escalate my case and I just got email that's says there is an update on my query, I can see there is new note in my query from three but I can't open it, can anyone let me know how I can open it?...
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