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Message to David Hennessy Chief technical officer at 3

As 3 have still not resolved many 3 customers access to our accounts since recent 3 app update in September 2024  I am asking David Hennessy who is Three UK and Ireland's Chief Technology Officer and responsible for the 3 network and IT systems to se...

ChrisW by • Active
  • 2125 Views
  • 9 replies
  • 3 likes

Proof of usage

I need proof of usage, its been 4 days i have requested through email, but still i didnt get it

Akhila by • Fledgling
  • 687 Views
  • 3 replies
  • 0 likes

Iphone 16 Pro Max not yet delivered

Hello,I pre-ordered my Iphone 16 Pro Max on August 28th in store. I still have no shipping info with DPD. The woman that works for three said I will receive it at the end of October. Please can I have an update on my order….

de4ne by • Fledgling
  • 793 Views
  • 3 replies
  • 0 likes

Monthly usage

Is there a way I can check my average data usage? I can't see it anywhere and need to know how much data to go for when selecting my new plan

Lmac1 by • Fledgling
  • 664 Views
  • 3 replies
  • 0 likes

Mt biil

  So you put Roaming on me, I've been in the UK for so long, what kind of Roaming do I have to pay for?   I spoke with you in September and the correct invoice arrived a month later, 33 lire you want and 45 lire roaming  

Hila by • Fledgling
  • 429 Views
  • 1 replies
  • 0 likes

Cannot get PAC code

I'm trying to get my PAC code. Have talked to support and they say they cannot give it to me "for technical reasons". When I generate it in my account it's just blank - I need this number ported out - what can I do?

Manage Multiple Numbers in My3

HiI called 3 and asked them how I can manage my 5 contracts in one place  they told me My3 I have created an account but am unable to add my other Numbers, on line help told me I would need a email per number this dosent work either, please can you h...

MazdaD by • Fledgling
  • 520 Views
  • 1 replies
  • 0 likes

Want to cancel my contract

I have a three 5g hub with unlimited data on a 2 year contract.Everything was going fine until 2 months ago 1 year into the contract when other nothing was able to connect to the internet or the speeds were that slow even google homepage took over a ...

Reeceh12 by • Fledgling
  • 516 Views
  • 1 replies
  • 0 likes