I have had 5 phone calls saying they are from three and I need to upgrade my SIM card as they are go

[Caro2]

I have had 5 phone calls from  someone saying they are from three saying I need to upgrade my SIM card but I was only in the shop last month and no- one said anything about an upgraded sim card. 

[PeteG]

Hello, Caro. 

Welcome to the Three Community. 

Three wouldn't contact you so often in relation to your account. If you'd like to get the plan checked, I'd recommend reaching out to the team directly. This will confirm if the calls were genuine or not. If they were not, you can report the number that called you by sending it in a text to 7726. 

Pete.

[JonathanB]

Hi @Caro2,

It's very, very, rare for us to have to replace SIM cards like this, and as @Paddiewack says, this sounds very suspicious. If you get in touch, the team should be able to confirm if this is a genuine request from Three. 

If the number calling you begins 01, 02, or 07 then this will definitely be a scammer. More info on how to report them here.

Thanks,
Jonathan

[Paddiewack]

Sounds fishier than a trawler captains glove. Call customer service and ask. All numbers from Three start with 03.