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Impossible to increase spent cap on the New three app

Nunzia
Fledgling

Hey three, been abroad last week and as usual I just increase my spent cap so I can buy the data passport which you usually charge me 5 pounds a day. I went on three app to find out it was changed, and a part from going through an intensive re-login process, there is no option for spent cap increase even if you articles mention how. I also tried to do that online or through 333, cannot do that? How can I contact you? This is insane, I am abroad, i want to pay more and I have no way to do that! You cannot leave people in these conditions! And the 333 does not give you a human anymore. so just an automated voice. 

1 REPLY 1
MRDB90
Active

Go on the app, click manage services then click settings. Gives you the opition there to set your spend cap or remove it.