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Trade in Issue

I need someone from 3 to take some damn accountability and reach out over your ridiculous trade in partner Ingram.They received my phone back on the 7th February and told me payment would be made via bank transfer by the 10th February. It's now the 6...

josh101 by • Fledgling
  • 659 Views
  • 4 replies
  • 1 likes

third party pay

Hi.My account number is:*********.I've just received my bill this ,onth and i dont know what is third party charge.I've been pay £6.99 every 2 weeks and i dont reconigse that payment.Can you have a look and let me know please.Thank you very much

vu by • Fledgling
  • 330 Views
  • 1 replies
  • 0 likes

Missed Payment and Damage to Credit File

I have never missed a payment, Three didnt take the payment on time, just before Christmas, I have no idea why, as soon as I realised the payment was missed I contacted Three and the missed payment was paid. For context the missed payment was on the ...

Fikex by • Fledgling
  • 673 Views
  • 3 replies
  • 0 likes

How to 'manage' a complaint via 3UK Self Service

Yesterday I received an email from noreply@mails.three.co.uk which said:Hi there, it's Three.One of our agents has updated your complaint (2503041032xxxx) with some new information. Please take a look as soon as you can.To manage your query, just log...

dalep by • Fledgling
  • 539 Views
  • 1 replies
  • 0 likes

Karen

I've been with 3 for about 8/10 years.and always seem to have some kind of problem. Since I had to do an update for the 3 app, I can log into my account but I've limited access it says sorry only the account holder can access this information!!! Well...

Low data alerts

Both last month and now twice this month I have had texts from Three towards the end of my billing cycle warning me I have used 80% of my data allowance and have around 4GB left (I'm on a 30Gb plan). On every occasion when I have checked my remaining...