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Conversations

Roaming

We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used 

Dee68 by Fledgling
  • 453 Views
  • 6 replies
  • 0 likes

Charged 25 payments for a 24 month contract

I was on a 24 month contract with three which ended on 1 August 2024. On the final day, I requested a PAC code to keep my number and I inputted this with my new sim with a new provider. I received confirmation texts from three that my account was suc...

User31 by Fledgling
  • 424 Views
  • 3 replies
  • 0 likes

Transfer number Three to Three

Hi,My husband has a Three contract and my number was on as a sim only contract as a family and friends extra. This month i took out a new pay monthly contract with Three and want to move my number, that ive had forever without issue, over. I have spo...

N2010 by Fledgling
  • 338 Views
  • 2 replies
  • 0 likes

Order cancelled 23.45 night before delivery

I ordered a iPhone 15 pro max on 24/08/24 as my contract is ending I went through all the motions ( security credit check etc ) all had gone through and I was told that DPD would deliver new phone on 28/08/24 . I go to check my emails this morning an...

Bex1981 by Fledgling
  • 595 Views
  • 5 replies
  • 0 likes

Galaxy Watch Ultra and Device unpaired on my 3UK account.

I tried a while ago with my old galaxy watch 6 which worked until i reset the device. Then i could never connect it to my 3 account. When i go on my 3 account online i see my normal every day mobile phone number. Then i have a second plan which is ca...

JKR by Fledgling
  • 166 Views
  • 0 replies
  • 0 likes

Early upgrade delayed without any contact from three.

I have upgraded my phone and paid a hefty fee to upgrade early. On choosing the phone I wanted it said that I can’t pick up but if I order before 8pm I’ll get it next day. It’s now been 6 days and after finally getting through to someone they have to...

Tomkat85 by Fledgling
  • 181 Views
  • 0 replies
  • 0 likes
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