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Nightmare trying to upgrade

I have just spent nearly 4 hours trying to upgrade my 2 handsets to have encountered such poor customer service and to be told that 6 applications have been made so I have been sent to referrals dept whom I called and was told to chat again and get t...

Mommac by • Fledgling
  • 309 Views
  • 1 replies
  • 0 likes

Turning off 2 factor login

Is it possible to turn off the 2 factor login? I am.on a different device and when I try to login in I always get asked for a text code. I need to turn it off if possible? 

Brich by • Fledgling
  • 253 Views
  • 1 replies
  • 0 likes

Account name changed

I have been paying for my kids mobile phones for years & all 4 accounts including my own were all in my name. Someone at Three has changed the name on the account to a different name & so because of that Three are refusing to discuss the account char...

Leah1 by • Fledgling
  • 415 Views
  • 1 replies
  • 1 likes

Mrs G

Hi, Have anyone had really bad experience with three. I had very bad experience from Feb 24 and nothing is resolved till date. Do you go to Ombudsman to report?

GP1 by • Fledgling
  • 411 Views
  • 3 replies
  • 0 likes

Pay as you go simcard

Hello everyone, I just bought a simcard for £15 where it was stated on the card that it has 75gb of data pack. But now, it was almost 5 hours since I bought the card but I still have data when I try to surf the net. What's the problem?

Ijime by • Fledgling
  • 330 Views
  • 1 replies
  • 0 likes

Air time and decice plan.

So I've got a plan whete I pay for  my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed an...

KMurph01 by • Fledgling
  • 242 Views
  • 1 replies
  • 0 likes