Roaming
We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used
Hi.My contract with Three is almost up and i want to switch to pay as you go as it seems to be cheaper. can i keep my number doing this.Many Thanks
I was on a 24 month contract with three which ended on 1 August 2024. On the final day, I requested a PAC code to keep my number and I inputted this with my new sim with a new provider. I received confirmation texts from three that my account was suc...
Hi,My husband has a Three contract and my number was on as a sim only contract as a family and friends extra. This month i took out a new pay monthly contract with Three and want to move my number, that ive had forever without issue, over. I have spo...
I ordered a iPhone 15 pro max on 24/08/24 as my contract is ending I went through all the motions ( security credit check etc ) all had gone through and I was told that DPD would deliver new phone on 28/08/24 . I go to check my emails this morning an...
Hello thereI am reaching out on this public platform to seek a resolution to my ongoing dispute regarding roaming charges that were incorrectly applied to my account. My contract, which began before 1st October 2021, should not be subjected to these ...
I tried a while ago with my old galaxy watch 6 which worked until i reset the device. Then i could never connect it to my 3 account. When i go on my 3 account online i see my normal every day mobile phone number. Then i have a second plan which is ca...
I have a prepaid number. Its validity is expiring today and i am not sure how to renew it for one more month or from where i can choose any suitable prepaid plan. Please guide
I tried to get an upgrade, but they gave me new Sim card instead. My phone didn’t have two sim plots, so I tried cancelling it. The customer care team said they did it but no confirmation email yet. They are so inefficient
I have upgraded my phone and paid a hefty fee to upgrade early. On choosing the phone I wanted it said that I can’t pick up but if I order before 8pm I’ll get it next day. It’s now been 6 days and after finally getting through to someone they have to...
The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.
About Three Community
Ranks and badges
Meet the community
House rules