Accounts and services - Get support for Three services

Unable to see plan in my account

I recently switched from Pay As You Go plan to a new Monthly Plan for my number. However, after successfully changing the plan, my 3 account linked with my email doesn't show any plans and the App says my account has been closed.I am also unable to r...

upgrade

Enquiring about any deals for long standing customer. Currently my order for the samsung s24 Ultra is £48 a month including phone and monthly payments for 15gb. Was wondering if there are any better deals available.

Resuming service

My bill has been paid. I do I resume services

How to register for paramount plus

I registered for paramount plus, later when i installed its application, im not able to login

Help with cancelation

I make a change of my plan on 04/11 and i decided take the broadband and 48hr after try to back my plan they say cant back anymore ? This is real?

Best solution No data

Since swapping to 3 mobile I have not been able to use my phone via cellular data (without wifi) for messaging, email, online apps etc. this is despite full coverage. Live chats and several conversations with the three tech team have been unable to r...

Amazing service - Milton Keynes

After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK. What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store...

Boy roaming pass online

Hi I'm trying to find a direct link to buy a 7-day payg roaming pass, I can't find one

Two numbers on one email, can't access one...

I've been with 3 for years, and last November my Mum signed up for a contract too. As she's older she doesn't use email, so I used mine, which is on my phone plan.The contract etc is all in her name, linked to her address, and she pays for it.I can'...

Have to have a new email address for a second account!

OH my god! That's nearly two hours of my life I will never get back. Can't get through to 3 on the phone to talk to a human, chat cut me off twice and then I was finally on chat for 1 hour and 40 minutes only to be told I have to set up a new email a...

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