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Conversations

Roaming in Europe

Hi, I was in Greece last week and bought a 7 week data plan, which I thought was unlimited as I have unlimited data. Now I’ve just started my interrailing trip and bought a 14 day pass, and now, day 2, I received a text saying I’ve used all of my all...

Best solution Change number

Im in a sim and phone contract but I want to change my number, is this possible and how do i do this? Thank you 

LB28 by Fledgling
  • 1303 Views
  • 1 replies
  • 0 likes

Arrears!!!!

So I ordered a new handset end of March. I then missed a call from 3 which then meant the phone was recalled from the courier without being delivered. I spoke to 3 agent who advised that due to Fraud procedures the phone was recalled but another coul...

Ves by Fledgling
  • 2381 Views
  • 10 replies
  • 0 likes

Scam alert

I was going through sim plan upgrade and it showed me contract upgrade charge. So I cancelled it from there, still I got a message that my plan is upgraded and I need to pay early contract charges. I know this is a kind a scam and I tried to connect ...

Best solution Apple Ultra 1 mobile data no available

Hi - I’m new to 3. I’ve ported my number across from Vodafone and signed a 12 month plan so I can add my Apple Watch. I was told after setting up the plan I would need to add the smart watch pairing plan but it’s not available. I was told I could con...

Scott_K by Regular
  • 4559 Views
  • 12 replies
  • 0 likes

Comunication

In the last seven days I have been getting calls from supposedly three trying to tell me something about my phone contract & some better deal as I've been a long term customer BUT I am presuming its coming from an Indian style call centre and I strug...

JLP by Fledgling
  • 717 Views
  • 1 replies
  • 0 likes

I can’t make or receive calls

I can’t make or receive calls . Even when  I have the phone right in front if me and call from another phone. My husband also has the same. At least since Thursday. Anyone know how to resolve this? So fat wasted over an hour of my time..  no issue is...

SAK by Fledgling
  • 882 Views
  • 1 replies
  • 1 likes

Voicemail charges

If abroad outside of areas covered by £2 a day charge to use your plan and somebody leaves a message on voicemail is there a charge involved if you don’t access voicemail till you get home

Clive1 by Fledgling
  • 742 Views
  • 1 replies
  • 0 likes

Shocking service

I’m being treated so badly by three. Recently upgraded and because I missed a call , the phone has been blacklisted