Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Iphone 16 pro Delivery

Hello everyone Just for fun to keep everyone in the loop, when we all expect our new iphones. I got an email from three at 11:12pm from DPD saying 'We're expecting your Three parcel' I am hoping I get it today but Im sure it wont as still no updates....

App issues- returning three customer!

Hi all! I have recently returned to three with the same number I had with them in 2022. When I got my new sim I signed up and everything was working fine. My old number then transferred over and the app is now showing “you have no active plans”. When...

Sapphira by Fledgling
  • 181 Views
  • 1 replies
  • 0 likes

3 app and website log in

I can’t get into my log in page on both 3 app and website. It’s showing white blank since yesterday. I’ve deleted and reinstalled it a couple of times and restarted my phone as well but it’s still not working.

Sky33 by Fledgling
  • 1415 Views
  • 16 replies
  • 0 likes

strange

cant log in in to my three app , try on browser nothing works keep loading 

thea by Fledgling
  • 233 Views
  • 2 replies
  • 0 likes

Can’t access account on My3 or website

I can’t access my account through either My3 app or website. Using an iphone. My3 app displays blank white page only. This started yesterday. I have uninstalled/reinstalled etc. Anyone have any ideas?

Abstar by Fledgling
  • 179 Views
  • 1 replies
  • 0 likes

Upgrade Delivery Payment Issue

Hi,I have been trying for the past day to sort out my upgrade, i have done the credit checks and have all of the docs, but as soon as I try and pay the delivery charge the payment wont go through, I have tried at different times of the day and night....

How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors