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on 05-13-2024 08:23 PM
Useless home broadband for months I want to leave due to pitiful speeds, tried live chat which offered improvement completed by October! then chat closed. I want to speak to somebody from three broadband!!!! This is insulting how they treat customers.
Its contrived so you cannot leave. This is not fair business practice. I invite somebody from three to respond to this
05-13-2024 08:39 PM - edited 05-13-2024 08:40 PM
05-13-2024 08:39 PM - edited 05-13-2024 08:40 PM
We’re just customers on here by and large as you know. But all I can suggest is you try calling customer service as opposed to live chat. I personally hate using it,preferring to speak to someone so I sympathise with you.
on 05-13-2024 08:52 PM
From your Three phone
500
From any other phone
0333 338 1003
on 05-15-2024 02:28 PM
Contact Customer Services by phone,,, if you can finally speak to someone without the AI SENDING YOU TO THE WEBSITE, then speak to a person to sort your problems out.
The online chat is a bot it will sometimes give you info on some completely different complaint, or just direct you to the help section.
It's a sad fact that these useless AI Bots are everywhere nowadays and the quicker companys get rid of them the better.
Shewy