We have been Three clients for over 10 years. We renewed our rolling 24 contract last September after receiving an email from you. We renewed and were assured all conditions would remain the same and in particular, that we still qualified to keep Go Roam. Now you say our contracts expired in Jan 23 and we no longer qualify! After hours on the phone, pleading to speak to a manager in England, we only receive texts saying you cannot get through when we are sitting with the phones in our hands! What about customer service to loyal long term customers? Step up Three and do something now!
