My3 app not working after update.

[sc1999]

My3 app worked on Friday. I have just downloaded an update, I know big mistake, and now it's not working. Apparently something has gone wrong.

I know that a system update was being done from 18.00 Saturday until 12.00 Sunday but it's now 14.20.

A few more days and my contract is done and I won't care anymore.

[Paddiewack]

Keeping the Three + app company I see!🙄

[JonathanB]

Hi @sc1999,

I've had a check and there doesn't seem to be a universal issue with accessing the Three App on the current update. When do you see the error, is it when you try to log in to your account?

I'd suggest trying to clear the app's storage, this is usually Settings > Apps > Choose the relevant App > Storage and Cache, then you should be able to clear the saved data.

This often helps when an update seems to be causing a glitch.

Thanks,
Jonathan

[sc1999]

Did not work. I am not bothered as my 3 contract ends in a few days and I am then changing network.

[sc1999 · Accepted solution]

Deleted and reinstalled, now works.