- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
Friday
I was using pay as you go. I speak to three live chat, the lady transfers my pay as you go to a 2 year contract. The app is not showing anything. I can still use data, calls and texts though. I phoned 333 just now and it said I had unlimited data. On pay as you go I had 200gb, so I know my new contract is "active" but I can't see it for some reason
Saturday
Hey there.
Now that your new contract is active, you'll need to get the My3 account reset so that it links to that rather than the PAYG line. Only the support team can do that, so you would need to pop through there again to make that request.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.