Bills
Why can’t I see my bill
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
Payment
Hi dear my name is dunio Bashi Gelle My number is 07******** I was trying to pay my bill which is £73 but my account says I got £200 balance which I don't know how I use And it's not the first time I'm paying an extra amount could you please che...
333 no option for turning off voicemail
As subject no option on 333 to turn off voicemail, chat link same problem. It should be this hard.
Best solution Additional billing nightmare
This is so frustrating. Called three from Canada to be told go roam doesn’t work there and to use daily data passport. Which I did. Come home to a bill which includes a 14 day go roam pass a 3 day go roam pass and one of the days I used a data passpo...
Three Does Not Acknowledge Return of Item
I ordered Home Broadband, but at the payment page the Three website crashed with a message that the order had not been completed. So I tried again. This time it worked. However, the first order DID work and I ended up with two devices and two contrac...
Lite plan
I seem to have been put onto a LITE plan: what does this mean ?
Issues contacting the help service
Does anyone have a way to contact support that actually works?I am abroad and my phone is lost/stolen.The link to report it takes me to the live chat button, which does not work (opening console shows an error in the JS code) I have tried to call the...
Sim not working and roaming charges
My sim not working properly, can only call limited numbers and cannot text at all. Spoken to several agents on the phone and on chat nobody can or will resolve the issue, even sent me a new sim which didn't work. Also getting roaming charges as live ...
Best solution Do 3 keep my personal details after confirming I am over 18?
Just joined 3 mobile, on PAYG with a voucher top-up paying cash. Needed parental controls removing. No credit card and cannot get to store (disability issues). I was defrauded badly online recently and now do not allow anyone to keep my details onlin...
App help
So three is not letting me log into my app for some odd reason, been happening for a while. I contacted customer service through live chat but they ended the conversation before any solution was offered and the three phone call is useless as it’s au...
