Possible scam

[SL1994]

03333381040 

This number called me said it was from three UK after I placed a order for upgrade asked my postcode and dob knew what phone and everything i had on my order but then proceeded to say they needed to update the price as it had gone up even though my order had already gone through earlier today. I didn't know what to say or do so I just put the phone down now I'm worried I've just been scammed 🤷

[Maxine · Accepted solution]

Hey SL1994,

Welcome to the Three Community!

It's great to hear you've upgraded with us, this does look like one of our numbers. We do have a team who call to make sure it's you that's upgrading and this hasn't been a fraudulent upgrade. 

If you have any reason to think that there is a scammer claiming to be Three calling you, we always have a digital footprint on the customers accounts showing if we called you about a certain subject. So, you can get in touch with our Customer Service Team who'll be able to check if this was from Three or not. 

Maxine

[Paddiewack]

I’d be suspicious and block it if I were you. Pic of posting from forum moderation recently concerning the same number.