Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024
Showing results for 
Search instead for 
Did you mean: 

Presale Tickets Not in Three+ app?


Hi. Some upcoming presales are not listed in the Three+ app at all.

Please can you let me know what the process is?

I can see info saying that the presale codes become available when presale opens but some are not listed in the first place even though presale is within 24 hours...

Local celebrity

Not all presales are exclusive to 3. If it says that they are 3 they may only appear in the 3+ app at the time the presale goes live.

Community Moderator
Community Moderator

That's right, generally the offer appears on the morning of the presale when it opens. If it's not in the "Top Rewards" tab that the Three+ App initially opens to, try selecting "All rewards" at the bottom of the screen. On this page there's filters at the top, and selecting "Tickets" narrows this down to pre-sales and other event related offers. 

You may also be able to find some info about upcoming presales on our Ticketmaster page, but you always need to generate your code on the Three+ App before you can buy.

Hope this helps,

We'd like to hear your feedback! Let us know how easy you find it to get ready to Roam, and be in with a chance to win 7 days of free Roaming Passes – find out more here!