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Upgrading 90 days before end of contract

Hi could anyone please advise on the following:I have a three business 24 month contract which is due to end on the 31st December 2024. I was told I can upgrade 90 days before this date without an early upgrade fee?. Is this true as I thought I can o...

Vjpab by • Fledgling
  • 2056 Views
  • 3 replies
  • 0 likes

Absolute disgrace.

I spent over an hour yesterday with the online chat service trying to add a phone number onto my existing three account to manage online.  I have three different 3 phone numbers to manage as I pay the direct debits. This is totally unacceptable that ...

Three app login problem

I can’t understand but i can’t login to my three app. As I get on the app give my number  it start buffering but a blank page open. And buffering remain start and start but the account not open and the page remains open I talk to three but still prob...

Joa by • Fledgling
  • 2398 Views
  • 4 replies
  • 1 likes

Use old sim

I bought sim cards in August 2023 with 10gb preloaded for 30 day in 71 countries.We are going to Europe and I want to use the same Sims and possibly load them again with 10gb for 30 day use.  The only option I found was a one off 10gb for 10 pounds, ...

Farshad by • Fledgling
  • 947 Views
  • 1 replies
  • 0 likes

Can’t delete old credit card from account

I recently lost my debit card and had to cancel it with the bank and get a new one. As a result it has messed up my 3 pay as you go plan. The plan I had no longer works as it is connected to the old cancelled debit card. I have added my new card deta...

I Phone 16 Pro Max Delivery

Anyone else not received their DPD tracking details from pre-ordering the new I Phone? Called Three various times today after being told on twice my new device would be delivered today as promised on the 20th following my pre-order last week. Just ca...

fred_ by • Fledgling
  • 10087 Views
  • 17 replies
  • 3 likes