Problems transferring number

[sdfsfadg]

Order number is 3*********

Hi,

Problem: ordered new sim card. old number has not transferred despite explicitly putting in PAC code when ordering.

Order number is **********. Please help or I will need to cancel this contract ASAP.

Thanks,


(Post edited by Moderator to remove sensitive information) 04/06/2024.

[rky]

Please edit your post and mask your order number 

[Anonymous]

Firstly you should not put order numbers on this public forum for obvious reasons. Secondly as Ive said  this is a public forum and not customer service and you’ll need to contact them to resolve your issue. Just as an aside ports can take up to 10 pm to complete. 
I wish you well.

[MZone]

You need to contact customer services here.