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Conversations

Not able to view bills - whats that about?

I want to look through my bill history and work out what I am using on my data but am unable to access my previous bills.  Why are they withholding this?  I had to raise a request for them to be emailed which will take up to 48 hrs!  I am pretty sure...

Danap by Fledgling
  • 1737 Views
  • 1 replies
  • 2 likes

Outdoor hub

At the end of my contract with my home broadband wanted to get the external hub but three won’t let me because my signal is good is there a way I can get this on contract if not I would just cancel ??? 

Stefan18 by Fledgling
  • 1682 Views
  • 5 replies
  • 0 likes

Three trying to bill after cancellation

Hi, I took out a 30 day rolling home broadband plan in September. The 5G did not work in my flat despite the coverage checker and so I cancelled the contract within an hour of receiving the router on 16th September. I returned the device and RM confi...

Hwils8 by Fledgling
  • 1208 Views
  • 1 replies
  • 0 likes

Trade in payment not received

Still not received payment from phone trade in. The payment was released on 19th October. They say wait 5 days it’s now been 13 days. Anyone else having the same, it says on three website quick pay out not impressed at all. It’s false advertising  C...

Mary7 by Regular
  • 7097 Views
  • 22 replies
  • 2 likes

Calls

Hie I can’t make any calls because it’s saying i have reached the my monthly spend cap how because i use unlimited everything