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Proof of usage

BasudebDas
Fledgling

on ‎05-06-2023 09:33 AM

on ‎05-06-2023 09:33 AM

It is rather frustrating the fact that it has been 2 weeks and no one from three is willing to help me with a document i require in order for me to complete my claim with my isurance company.

My phone was stolen and i need proof of usage from three. Is there anyone who could possibly help me with this please? I already have spoken to several member of staff but they could not resolve this issue.

i have a business and normal contract with three.

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JonathanB
Community Moderator
Community Moderator

on ‎05-09-2023 05:10 PM

on ‎05-09-2023 05:10 PM

Hi @BasudebDas,

I'm sorry to hear you're running into these delays in obtaining the proof document. I'll do my best to help. Was the phone being used with your business or personal SIM?

Thanks,
JonathanB


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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