Accounts and services - Get support for Three services

Three + app

The three app literally sucks! It doesn’t load or takes absolutely forever to load. Can’t even use the discounts and any extra benefits because the app won’t load in time or there’s a constant error of “sorry there’s a problem” etc they need to serio...

three trade in

Has anyone else had a problem with trading their phone in through three trade in? I was told I would have £314 payed into my bank account on the 12th November, however I still haven't received it! I have contacted both Three and Ingram and neither co...

Not received my returns bag

I cancelled my 3 5G contract and have had my final bill confirming this.no returns bag has arrived after several weeks and now I have been sent an email threatening to charge me £105 if it’s not returned.how do I return it?

Trying to make a payment, “error code 500” keeps showing. What is error code 500?

Cannot pay outstanding bill due to error code.

Upgradehelp

How some after taking out a sim only deal can you upgrade to a handset contract as my phone has just had the screen smashed so need a replacement

Error with the application form causing failed credit check

Hello, there's a serious bug with your application form whilst upgrading a contract. I have an excellent credit rating, and wanted to upgrade my phone like many other posters on this forum, I was denied a £41 a month contract.I recieved an email sayi...

How do i check my ladt 12 moths bills

How do I check out my last 12 months bills

Early upgrade

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisti...

I saved some voicemails and they have gone

I saved some voicemails and they have gone? Why??????? They were from my mum who recently died

Secure Three phone numbers.

Are the phone numbers 0333 338 1031 and 1062 actually Three. I’ve been contacted by them re my contract and want to feel secure to communicate with them.

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