I have been trying to contact proofs@3mail.com for over 3 weeks, I have sent three e-mails over that period with no reply, I have phoned twice taking 15 to 20 mins each time and been told to send information to proofs e mail address. No answers yet, but I will not let this drop , if I cannot make contact with this department and get this problem settled, I will take the matter to the media and further if required, This should have been a simple transaction but three but they are making it very unpleasant. This is my wifes phone, which was purchased from three , it is 13 months old and the agent confirmed the procedure and three liability to the cost. But words are cheap without back up.
