Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Smart Watch pairing

Why does it say Smart- watch Pairing 24mSmartwatch Pairing allows you to share the allowances in your Package with your smartwatch. Smartwatch Pairing 24m is included in your Package and forms part of your Monthly Charge. The Smartwatch Pairing Plan ...

Change ownership of account

I would like to change the ownership of the Three account from my brother to myself. The first time I spoke to Three support about this, I was told that this was not possible for some reason. However, when I spoke to a different person when I called ...

krl by Fledgling
  • 824 Views
  • 1 replies
  • 0 likes

Smartwatch Pairing not possible on Three

Hi,Just so it is out there for others to see and understand if they have a similar problem. Can you please confirm that Smartwatch pairing for a Samsung Galaxy 5 pro is only possible on the Three network if a Samsung phone is used, and as such the ad...

Phil8969 by Fledgling
  • 822 Views
  • 2 replies
  • 0 likes

E Sign Document

Hi,  I placed an order for an upgrade on Friday 26th July and paid for next day delivery. Nothing was mentioned to me in regards to an e-sign when placing the order on the live chat and i received an email and call from the fraud and confirmation tea...

End contract

Moja umowa kończy się 8 września. Co muszę zrobić, aby przejść na miesięczne doładowania bez umowy?

Damian2 by Fledgling
  • 487 Views
  • 1 replies
  • 0 likes

Change account name

My account was opened many years ago for my son to have a mobile phone. as he is now in his 20’s we would like to have the account in his name as he is unable to make changes or get a new contract now this current one is out of contract. he already p...

Triggers by Fledgling
  • 1752 Views
  • 3 replies
  • 0 likes

Best solution Phone

How do I get to speak to a person? Been trying all morning this is ridiculous 

1Jordan by Fledgling
  • 647 Views
  • 2 replies
  • 0 likes

Add on

Why I’m I having problems with my add on , put a voucher on today and bought the add on but the add on hasn’t been add on , but when I call 444 it’s saying you can’t have a add on when there’s already one on , but when I check my balance it’s zero . ...

Sarg by Fledgling
  • 8874 Views
  • 37 replies
  • 1 likes