Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi,I come to you with a problem and I am hoping you could resolve.I was on a pay month contract with Vodafone which ended on 4th Sept. So to prepare for that, I signed up for a 12 month pay month contract with 3 BUT THROUGH AFFORDABLE MOBILES(3rd Par...
I lost my phone on the 2nd of September! I’ve had nothing but trouble ever since trying to a replacement sim.. the online team only had it as pending and didn’t send it out so when I went in to store they couldn’t issue me a new one as the old order ...
Please could Three fix the confusing date format and sub-optimal time format in these forums?For example, yesterday's date was 10/09/2023 (10th September 2023), but at the time of writing the forum will display the date of this post as 09/10/2023 (9t...
As I've posted elsewhere I have experienced considerable problems re-registering my two Three numbers with the new system.This afternoon I contacted Three again as I was still unable to login. The staff member (who gave me his name as Practik) told m...
Hi, I am currently in Spain using a Three 10gb prepaid sim card which I activated before leaving the UK. I would like to know if I can recharge the sim online in the event of me running out of data ? Also , if so, how do I do that in the app ? Regard...
Hi all, I tried to enter an ITV competition last night, but I kept getting a ‘not delivered’ notification. I have a spend limit of £10, and the competition was £2. Any idea why I might not be able to text short codes?
I have two Three SIM only contracts which I have had for a number of years. I have a main phone number xxx which I've had for a about 10 years and use it daily. As a backup (in case of loss of my phone) I have a second phone number yyy which is a spa...
What I liked about Three Pay is I could pay all in one go for my subscriptions for Spotify, Apple and Netflix, etc along with my phone bill.Since they updated their website and systems, it has not been working for me. I have had cases open with Boku ...
Three made a number of public statements on Twitter about its support for eSIM:At https://twitter.com/ThreeUKSupport/status/1070417499529859074 on 5th December 2018 that “we’re working with Apple on supporting eSIM and plan to introduce soon as we ca...
In the last 6 weeks Husband & I have spoken to approx 15 different (Always Different) 3 advisors. It started when were unable to register the 3 App and a 3 advisor talked us through the proccess and yet we ended up with: Me/my phone number account in...
