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Double billing

I have been on direct debit which has been going well until I was billed twice this December ; on the 21st and 23rd. I want my money back, please.

GeeDee by • Fledgling
  • 1392 Views
  • 3 replies
  • 0 likes

Credit balance- want my money back

I bought a pre paid 30 days Data Pack Sim in Australia which expires in 30 days after activation, I was told if I add $ top-up before the expiry date, I can continue using the Sim beyond the initial 30 days, I have did just that and the account has a...

Jzol by • Fledgling
  • 1307 Views
  • 2 replies
  • 0 likes

Billing

I received a bill from the first day of connection, meanwhile I thought that the first one month is free.

When calling Three options system is useless

I was looking to buy a new phone from Three, but a PAYG phone: I already have a sim contract. So I go to the shop, click on 'PAYG' phones, look through the list of Apple phones available and the various prices, click on on, then get taken through to ...

Nightmare trying to upgrade

I have just spent nearly 4 hours trying to upgrade my 2 handsets to have encountered such poor customer service and to be told that 6 applications have been made so I have been sent to referrals dept whom I called and was told to chat again and get t...

Mommac by • Fledgling
  • 637 Views
  • 1 replies
  • 0 likes