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Conversations

Active lines not showing

Hi everyone, I had previously a few  SIM only contracts, I have used 2 different email addresses for these contracts , I have purchased a new SIM only contracts and trying to register on app/website , it's letting me register and access my account bu...

Last Line No Longer Available

I switched to Three from EE on the 7th January and took my number with me.I have two sim contracts with Three, one that I took out for my daughter in December and her number transferred with no issues.Initially my number was showing when I logged int...

LynnB by Fledgling
  • 138 Views
  • 1 replies
  • 0 likes

Cancelled Paramount +

Hi, I try to find out how to cancel paramount + for three months now and have no idea how because it's taken my money from my bills on 3 not from the paramount + website. So, it's harder to cancel.  I use  paramount only 1 times. Since last year.  It...

Suphawan by Fledgling
  • 178 Views
  • 4 replies
  • 0 likes

Disgusting Customer Service and Unexplained Bill Amounts

I would appreciate some advice please (if there is anywhere to go). I cannot emphasise how much stress and upset Three has caused me over the last few months, and today, it is clear that their "customer service" is run by those who are arrogant, rude...

MWTS by Fledgling
  • 196 Views
  • 1 replies
  • 2 likes

Cristian

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so...

Cristian by Fledgling
  • 194 Views
  • 1 replies
  • 0 likes

incompetence

I have an account, i sign in to it with one email, but i have asked CS to change the email so i can sign in with a new / correct email,they seem to be struggling to understand , they tell me the email is applied to the profile (i see it in  "my detai...