Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Set up voicemail

Hi How can i set up my mailbox to listen to a voicemail i have recieved without recording my name or a person greeting?Thanks

Leena13 by Fledgling
  • 61 Views
  • 1 replies
  • 0 likes

Can't sign in online

I was on PAYG for years then switched to an £8/m plan. Although the phone is working fine, when I try to logon I get the message no lines found! After long periods on chat and eventually on phone to two operatives, they can't seem to help me! there m...

OjC by Fledgling
  • 120 Views
  • 3 replies
  • 0 likes

Getting an e-mail from 3

I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal.  3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still...

Query note

I have made query with three about my complaint, three escalate my case and I just got email that's says there is an update on my query, I can see there is new note in my query from three but I can't open it, can anyone let me know how I can open it?...

Viren by Fledgling
  • 107 Views
  • 1 replies
  • 0 likes

Terrible customer service

I am extremely disappointed with Three's service. When I took a SIM-only contract, they did not ask for proof of purchase or the IMEI number. Now that my phone is lost, they are requesting these documents, which take an alarming 5 working days to pro...

Farhan1 by Fledgling
  • 193 Views
  • 1 replies
  • 0 likes

Roaming

We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used 

Dee68 by Fledgling
  • 410 Views
  • 6 replies
  • 0 likes