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Re new contract phone

RjPb2025bcde
Fledgling

My new contact phone is saying I don’t have any credit please advise 

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hello @RjPb2025bcde,

Was this phone purchased outright with a PAYG SIM, or did you take out a device and airtime agreement? 

Thanks,
Michael



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Geluk
Superstar

No one here has access to accounts data; contact 3 via CHAT PAGE, or call 333.