Scam calls from people claiming to be 3

[Hatshepsut]

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for 3. 

[JonathanB]

Hi Hatshepsut,

Welcome to the Three Community.

It does look like that is one of our numbers. If you'd prefer not to receive marketing calls, you can opt out from My3. In the "your details" section you should find a series of tick boxes for opting out of us contacting you by different methods.

Hope this helps
JonathanB

[Asen1]

Hi there 

I have received a call earlier today from this 02********* number offering me 40% discount from my monthly plan, can you check this number for me thanks?

Regards Asen

[DanielCousins]

Hi I'm getting calls from 02********* claiming to be from three about a phone upgrade  I was wondering if you  could let me no if they are scamming or if it is actually 3 or contractor as they're asking for a payment to be put on hold in mu bank and it just doesn't sound right please get back to me if you  could thanks

[RameshRadharapu]

HI Jonathan,

I have received similar calls and they upgrade my contrac to phone withoput my knowledge, they intially mentioned the offer is for discount from 3 as I am with 3 since 2006, and they did changed my address and email and upgraded the contract to phone, I did informed about this scam to 3 2 days ago, but still 3 delivered the order to some address which is not mine. I stongly feel 3 customers data is compromised and some one inside 3 is involved in this as well.  The funniest thing is 3 dont have an option to inform this as an emergency and no option to speak to them directly. Shame on 3.. once my issue is resolved with 3 I will rething to stay with 3 or not.

[Elliemac42]

Iv been called by ppl pretending to be from 3 they seemed to know to much information & THEY PLAYED ON POOR NETWORK COVERAGE! they said “ oh we don’t want to loose customers due to the poor quality connectivity & it constantly going down “ you need to protect us more ! 

[Vladuk]

Just been tricked with such call as well. They even sent me texts and email from what appeared to be genuine three phone number and email. Unbelievable how can this happen 

[tdpchester]

lose, not loose - to loose means to release

[AKI]

i've been getting calls from 02********* , 01*********, 01********* regarding three promotions and have sent me emails from 3 with the three logo, address and all information. They seem to have all my details my contract info etc. I cannot believe they are from three. Their domain seems to be the-3.co.uk which leads to your website and they also told to check apply.threepromo.co.uk. Is this part of three? or a scam if its a scam i want to report it as they have all my details. 

[ale]

Same here, over the phone call they seem to know a lot of my personal information already and know the card number I use to pay for three monthly fee. over the phone they said they will send me an email to confirm a new contract and the email came with three logo on it but the email address end with three.uk.com .the phone number they called from is 01*********

[smasher_2025]

I also got same call from 03*********,02********* , they seems to have all my Information