Hey @MASmith,
Sorry to hear you're having trouble finding help. You've posted to Three Community rather than customer services, but we'll be happy to help if we can. If you want to get in touch for account specific help, you can find the numbers and chat options on our contact us page.
We're also happy to help where we can, if you let us know a bit more about the situation you need help with, we'll do our best to help or point you in the right direction.
Jade
