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Three+ Device Compatibility

jla06
Fledgling

on ‎11-14-2023 11:44 PM

on ‎11-14-2023 11:44 PM

I have an iPhone 7 and iPhone 8, none of them are compatible to update the Three+ app to get my rewards. What else can I do to get my rewards? Thanks, Jon

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JonathanB
Community Moderator
Community Moderator

‎11-16-2023 11:44 AM - edited ‎11-16-2023 11:53 AM

‎11-16-2023 11:44 AM - edited ‎11-16-2023 11:53 AM

Hey Jon,

Great news we've actually recently launched a desktop site 🙂

Try accessing Three+ in your browser.

Thanks,
Jonathan


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JonathanB
Community Moderator
Community Moderator
In response to JonathanB

on ‎11-16-2023 11:54 AM

on ‎11-16-2023 11:54 AM

@jla06 @Anonymous thanks for bringing this up, the link I've shared above should work on devices that aren't compatible with the apps. 


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Anonymous
Not applicable

on ‎11-15-2023 07:50 PM

on ‎11-15-2023 07:50 PM

I wasn’t sure about this so wondered if there was a web version of the Three+ app and can’t find it so it seems to me you have two options. 
1) Get or borrow a compatible phone and access it that way.

2) Call customer service for help and advice.

Good luck.

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