Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Best solution Not able to download bill for October

There seems to be a problem with my billing. I would have expected to be able to download my October bill by now, but I can only download the September one. Is there a billing issue that's holding this up? 

3 wont let me take my number

So I have had the same number for 24 years. I ported my number to a new business i joined in february this year. I am now leaving the business and want my phone number back. The business intends to keep the phone and plan and have a new number which ...

can't contact three

My services have been restricted and I'm trying to contact three but 333 isnt working and neither is any other phone numbers. Is there a free phone number to call.

Contract

Hello I've recently signed a new contract which ends October 2026.On the home page it shows all allowances ending the end of this month. It does however show correct info re contract elsewhere. Why?Thanks Paul 

Paulmc77 by • Fledgling
  • 333 Views
  • 1 replies
  • 0 likes

Proof of Usage

Insurance requested to provide proof of usage, but in order to do that ,three asked to sent Invoice with IMEI number, most companies do not provide such documents, including Google, how I could obtain proof overvise? ,I do have phone, box,(could . br...

Luk by • Fledgling
  • 503 Views
  • 1 replies
  • 0 likes

Connection problems

Is there any problem with the network? My unlimited services are suspended because of a spend cap that I didn't set up. Can't call Customer services and the message on my account says I need to...

Miila by • Fledgling
  • 457 Views
  • 2 replies
  • 0 likes

Not able to view bills - whats that about?

I want to look through my bill history and work out what I am using on my data but am unable to access my previous bills.  Why are they withholding this?  I had to raise a request for them to be emailed which will take up to 48 hrs!  I am pretty sure...

Danap by • Fledgling
  • 1071 Views
  • 1 replies
  • 2 likes