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Three Mobile Network promotion team?

Stouline
Regular

on ‎06-07-2023 02:15 PM - last edited on ‎02-01-2024 05:23 PM by Community Moderator

on ‎06-07-2023 02:15 PM - last edited on ‎02-01-2024 05:23 PM by Community Moderator

I have recently received calls for a very attractive promotion from this number 02** *** **** ( claiming to be the promotion team) and would like to check if it is a scam or genuine number please?

Offer is for a new phone and renewal of my contract for 2 years.

Moderator note, number removed for customer protection. Three don't use 02 landline codes to call our customers

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23 REPLIES 23
JonathanB
Community Moderator
Community Moderator
In response to homasabett

on ‎28-08-2023 02:04 PM

on ‎28-08-2023 02:04 PM

Hi @homasabett,

I'm really sorry to hear this, did customer services manage to get the issue raised with our fraud team for investigation?

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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sc1999
Local celebrity
In response to Stouline

on ‎08-07-2023 08:35 AM

on ‎08-07-2023 08:35 AM

Good news. I have just looked at Reward Mobile's site and they only sell 3. I use Affordable Mobiles and they are a lot cheaper than Reward.

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sc1999
Local celebrity
In response to Stouline

on ‎06-07-2023 09:17 PM

on ‎06-07-2023 09:17 PM

No, absolutely not. If you are not sure if it's Three then hang up and call customer services on 333. A reputable business should not be upset if you do this.

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sc1999
Local celebrity

‎06-07-2023 02:24 PM - edited ‎06-07-2023 02:26 PM

‎06-07-2023 02:24 PM - edited ‎06-07-2023 02:26 PM

Scam. Check this post:

Genuine/ scam call? - Three Community - 14417

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