Can i change my e-mail?
Hello! I made a mistake with email address when creating account, can I change it? My email that is **********@gmail.com Have a nice day!!
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Conversations
Phone not working unless connected to WiFi
I went into my local Three store on Tuesday as I was having an issue with my phone. The member of staff I spoke to reckons it could be because I'd put my sim card from my previous one in it so arranged for new sim card with the same number to be sent...
How do I remove a recurring monthly boost?
Hello, how do I remove a monthly boost? I bought a monthly boost once but it seems to bd recurring every month. I just want to cancel it but can’t see where on th eve app to do this. Thanks
6-digit verification text - sending to alternative phone
I can no longer access my account dashboard on the three website. I need to set up to send the 6-digit login verification code to my regular O2 mobile because my three broadband sim lives in the dongle in a waterproof enclosure up a mast and connects...
Need help
Hi, I’ve recently got a sim with 3. I was away on holiday when I ordered it and haven’t long got back. I’ve put the sim in my phone and tried making an account/logging in but it just keeps saying error. I also asked to transfer my old phone number on...
Best solution Roaming Charges Phone use in USA
Hi, Just returned from a holiday in USA and I have a query. Whilst away I switched “Access data using mobile network” and “Connect to data services when roaming” both to off, and I had a spending cap set at zero. Whilst in USA I needed to make a phon...
Unable to view Bill
Currently unable to view latest bill as PDF online or via the app (Failed to load error)Tried multiple devices/browsers and three app which all show errorsAsked live chat now "5" times to send me the bill via email which they promise they will... but...
Anyone know where send ur pac number claim my mastercard
Can't find where to send my pac details so I can claim my £100 cash back Mastercard that came with my sim deal
Allowance refresh daye
Hello, is there a way that I can work out when my allowance resets? I am currently in Spain and cannot connect to three to register for my3.the Direct Debit leaves my account on the 7th of the month if this helps. thank you
Roaming
I have come to Australia from the UK and I can't find out if my plan is a advanced plan ,allowing me to use my allowance here
New Solutions
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