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on 27-06-2022 07:27 PM
2 weeks ago
Hi guys I am having the same issue. My mother bought the sim only contract for me to use when I was 15 as I needed an adult but now I am old enough I want to change the account holders name into mine. My mother has given me permission to talk on her behalf which three noted on my last contract upgrade however today I have been informed this is only for queries and upgrades are not permitted. This counteracts the whole point of giving me permission. I cannot believe a multi billion pound company cannot change several letter on a screen. Any help would be greatly appreciated
16-10-2024 03:03 PM - edited 16-10-2024 03:08 PM
on 24-06-2024 10:17 AM
I have two numbers for my sons who are now adults and want to change ownership. Three are saying they cannot do this - this is ridiculous and I will leave three.
on 31-01-2024 12:13 PM
on 11-12-2023 12:57 PM
I have the same issue, couldn’t change the ownership. The three team is saying it is not possible, I feel bad for choosing three and Not recommending to anyone.
on 19-09-2023 05:17 PM
I am Garima Limbu . I am using this three sim . But this sim number is in the name of my friend . So I want to change to in my name and pay by my debit card also . Please
on 11-09-2023 08:39 PM
Hello three. I took two contracts out undermy name and was paying for them. This was with the understanding that I could change the names and payment details back to my brother and sister in law after a month. Its over a month, I have called severally to change these ownership with the option of upgrading. I was told that this is no longer possible. I am now stuck as will pay ridiculous amount to even cancel both sim only contracts to enable me get new contracts for my family members. Please advise me on how to proceed and resolve this ordeal. I've been with 3 for over 16years and this is not good experience. Of I was told the truth from the start, I would have gone to other network to get the contracts. Looking to your reply.
on 21-08-2023 12:45 PM
Hi @JonathanB ,
I was just in touch with 3 to change the ownership and they said that is impossible.
Thanks,Stefania
on 12-08-2023 10:15 AM
Ya I wana change the owner ship to my name and my debit card