Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Tried to load into My3 app today and was told I have to re-register due to changes. While going through the registration page, I put my number, email and password but then when I hit the register button, nothing happens. Sometimes it will load a Capt...
As per $title. Within My3 (which is currently down for maintenance - anyone else experiencing this?) whilst I'm able to request an eSIM swap to a new device, if the request isn't made between 0800-2000 (UK local time), then whilst you receive an emai...
I'm on a 30 day rolling contract and I gave Three notice on the 2nd October, so the contract will end in the 2nd November.I have a returns bag, so I'm all set. However, Three sent me the following email today. Do they know what they're doing?Thanks f...
Hello, I'm new to three. I’ve recently got a new phone on contract. Unfortunately, I’ve ended up in a problem loop. It starts with the phone being sent with the wrong SIM card. Instead of being sent my contracted sim, they have sent me a pay-as-you-g...
Had no access to my purchesed data allowence twice this month due, payed £15 for a day. Web site shows a have data allowence but no data work, from the allowence I payed, but mony been taken from money remaining on my account which cost unbelivable. ...
Is anyone else having issues logging into MyThree and Three+ because they're not getting the texts with the OTP? I've re registered and done everything I was supposed to do, I can log in but then need to verify with a one time password which I never...
My 3 contract recently came to an end, as an existing customer of over 20 years, I was told that I had to do a credit check to get the new iPhone 15. is this really true, our entire family of 5 have all been long standing customer of 3. If indeed thi...
Hello, i ported my number from lyca to three on 1/10/23 and i have got no incoming calls/messages, data and outgoing seems to be working. Im missing so many important calls, i regret choosing three and wish i would have moved my number to other netwo...
I set up auto-renew the day my data pack was set to expire. I thought it would automatically activate and I was charged for the transaction. It has not activated and I can't see how to and I cannot call Three because I have no calls available. How do...
I had a conversation with Sammy from social media webchat about the contract for my pairing plan that I originally signed up for which was 24 months the first 6 months free then £5 a month that I still do not have after 2 months I am now stuck on tha...
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| Subject | Author | Posted |
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| 50 minutes ago | ||
| Wednesday | ||
| 2 weeks ago | ||
| 19-04-2025 11:35 AM | ||
| 17-02-2025 01:14 PM |
