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Cant log in

Hi, the email I used to register on the three app I no longer have access to and I can't remember my password? Is there another way to access my account?

Broadband - Changing Direct Debit date?

Hello I am broadband customer and i’ve been with three for over half a year, I was wondering if there’s anyway to change the direct debit date without having to call them/ chat to them. via the computer online, or through the app, how is this possibl...

divinena by • Fledgling
  • 5044 Views
  • 4 replies
  • 0 likes

Best solution Additional (US) number?

I have another mobile account with another provider. They allow me to have a secondary (US) number in addition to my normal UK number. That's great as, when in the US, there are many occasions when a non-US telephone number is not recognised. I would...

Ray2 by • Fledgling
  • 4356 Views
  • 6 replies
  • 0 likes

Best solution Details on PAYG minimum usage & credit validity period

I have a few questions about the requirement to make at least one chargeable  activity every 180 days to keep the number active. Let’s say the chargeable activity we’re talking about is outgoing call.1. When does the 180-day period start for the SIM ...

Hard or soft credit check on phone upgrade

Hi I have been with three for 10 or 15 years and always upgrade my phone after a two year contract. I did this a couple of weeks ago to get a new phone and 24 month data package. I didn't really think about credit check implementation at the time, bu...

Contract cancellation

So if I take a new contract out with 3, it's one contract, but two separate DDs...one for the price plan and one for the device.So if I decide to cancel this contract within the 14 days cooling off period...can I just cancel the price plan, but conti...

Home

What is the process in cancelling my home broadband account given I am only a few months into 2 year contract? 

Callison by • Fledgling
  • 1954 Views
  • 2 replies
  • 0 likes

Bared line

Am writing to know why line has been bared from making and receiving calls after I made my payment 

Nnamdi by • Fledgling
  • 2553 Views
  • 3 replies
  • 0 likes