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Top up

Nina
Fledgling

Top up  by voucher 30£ wend  try to add on  it  saying have  to do 5£ add on ??? 30£ is only  credited and  I need  the the add on for  my work , is anyone else having  the same  issue... ty to do the live  chat  my response  back  was  my question  is not  understandable and give  me  something  different  then  what  I ask ... I just  want to convert  my 30£ to add on

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Nina. 

Sorry, I'm not completely sure what the issue is you're having. Is the system asking you to top up another £5? Or are you not able to find the right add on? 

Pete. 



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