Hello! My phone number was deactivated a few days ago for lack of activity (I've been abroad), and I'd like it back if possible as I've had it for 10 years. Is it possible to reinstate it?
Ok, I've been trying to get into my account, spoken to numerous people, on the phone, chat bot, CS etc and still nowhere. They are calling back tomorrow, all I do is repeat the problem, they get me to jump through hoops and still no luck.I am 70, hav...
I am a 'Pay as you go' customer. I normally top up monthly using my debit card by calling 333… Simple...But today there seems to be an issue? I get as far as using my registered card, and the automated voice says there is a problem and try later… I t...
Hi,upgraded my device to iPhone 15 pro max blue 256gb on 04/10 - showing as been in stock online last few days but still not recieved mine. anyone else had any luck?
I have five accounts across four people in my household that were all registered under one email address. Since the "upgrade" i was told to re-register under separate email addresses which was a nightmare. To do this I had to use a "spare" email acco...
I received a nice text from Three this morning to advise me that they had added £10 credit to my PAYG SIM. The text gave a reason that was not easy to decipher - "INC ADJ" - but I have not been aware of any interruptions in service recently. The Thre...
Hi, the email I used to register on the three app I no longer have access to and I can't remember my password? Is there another way to access my account?
Hello I am broadband customer and i’ve been with three for over half a year, I was wondering if there’s anyway to change the direct debit date without having to call them/ chat to them. via the computer online, or through the app, how is this possibl...
I have another mobile account with another provider. They allow me to have a secondary (US) number in addition to my normal UK number. That's great as, when in the US, there are many occasions when a non-US telephone number is not recognised. I would...
