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Topped up a wrong number

Griseldabrus
Fledgling

on ‎07-18-2022 08:50 AM - last edited on ‎07-18-2022 03:54 PM by Employee

on ‎07-18-2022 08:50 AM - last edited on ‎07-18-2022 03:54 PM by Employee

Hi

 

I wanted to top up my friend number online but unfortunately I roped up a wrong number . The wrong number I toped up was 07********* 

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SarahC
Employee
Employee

on ‎07-18-2022 04:03 PM

on ‎07-18-2022 04:03 PM

Hey @Griseldabrus 

Oh no 😣 Sorry to hear your top up went wrong. As much as I would love to help, I'm afraid we aren't able to refund top ups that haven't gone to the right number. If you haven't already spoken to a member of our Customer Support, I would advise getting in touch with us via your Three app to see if our team have any suggestions for you.

SarahC

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