Accounts and services - Get support for Three services

Best solution Can I change (value of) Data Pack when enrolled on Auto-Renew ??

Hi there. I am probably making this more complicated than it needs to be, but I have been a PAYG customer for almost a year now with an Auto-Renew Data Pack for 15GB a month. Works for me. I pay £10 per month but note that for £10 per month now, a ne...

Cancelled Paramount +

Hi, I try to find out how to cancel paramount + for three months now and have no idea how because it's taken my money from my bills on 3 not from the paramount + website. So, it's harder to cancel. I use paramount only 1 times. Since last year. It...

fraud

someone has changed the primary number for my account, a number I don't use is added to the top screen and I'm the account holder, three moto has taken payments over the phone and cancelled my wifi and cut this off straight away while on call. when c...

3 Calling from Bradford

So I get a cold call on this number 01*********. Nice Indian sounding guy telling me 3 wanted to give me a free 45% reduction in my bill for twelve months. When I asked why, he said it was because of complaints about bad reception and they didn't wan...

Why is changing my email address so difficult?

I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email...

Remove Smart Watch Add-on

@JonathanB I am trying to remove my Smart Watch Add-on as I no longer have an Apple Watch. Customer Services say that all I have to do is remove the plan from my watch which I have already done but the Add-on is still active in my mobile plan. When r...

Help

So I bought a data pack and it hasn’t come on and it’s been over an hour what do I do

payment

You sent me an email for payment and provided the payment method (which I completed).Yesterday, the amount was deducted from my account again.I understand it was a mistake, but to clarify, I am not a wealthy man.I kindly request a refund of the amoun...

email promotions@threeguk.com

hi I have just got a call and they sent me email too from promotions@threeguk.com that i can get 50% off. can you please let me know if this is genuine or not.

Scam "Three Promotions Team"

I keep receiving a number from a person pertaining to be from "Three Promotions Team" 01*********. They tried to convince me they were from three by sending me a code that i will need to put into my new phone when it gets delivered. I did receive a ...

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Best solution Can I change (value of) Data Pack when enrolled on Auto-Renew ??

Cancelled Paramount +

fraud

3 Calling from Bradford

Why is changing my email address so difficult?

Remove Smart Watch Add-on

Help

payment

email promotions@threeguk.com

Scam "Three Promotions Team"