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Account uncorrectly set up

Since taking out a new contract with 3, my account has been set up as a user and not the owner, stopping me from seeing when bills are coming out etc. Everything I select an option I get hit with a "You are not the account owner". I have been through...

One of our agents has updated your query

Does anyone know how to read this information? When I open the login link, I'm just taken to the dashboard of my account and no informationHi there, it's Three.One of our agents has updated your query (25032810330xxxx) with some new information. Plea...

Best solution scam or not

got and email from threeloyalty@promowinners.com saying i had won x2 general admission tickets for leeds fest is this real?i did enter a draw on three+

linz87 by Fledgling
  • 112 Views
  • 1 replies
  • 2 likes

Best solution Pay As You Go question

I bought a pay-as-you-go SIM card when I traveled to Europe a few months ago, and I don't know when this SIM card will expire. I also can't find the store where I originally purchased the SIM card. Since returning from Europe, I haven't made any call...

Green by Fledgling
  • 202 Views
  • 2 replies
  • 0 likes

Best solution European 3 day go roam

Hi, I'm going to Portugal soon for 4 days. Two European go roam 3 day passes are slightly cheaper than a 7 day one. Can I buy two before I go so the second one will kick in when the first runs out, or is this not how it works? Does the first one acti...

CathH by Fledgling
  • 177 Views
  • 1 replies
  • 0 likes

Overcharging

U don't understand why I was charged the monthly payment on the 3/3/2025 and today I have received an email stating money will ve taken again? Why am I paying twice in March 2025 payment was taken on the 3/3/25  now taking another payment on 25/3/25?

Mixer by Fledgling
  • 108 Views
  • 2 replies
  • 0 likes