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Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by • Fledgling
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Paramount

Please can someone explain a step by step process of cancelling paramount pictures subscription as the help team is not picking up their phones. 

Add on’s

I don’t have paramount add on I have had several conversations with 3 mobile I was also charged after the free period so why am I getting texts and emails of the price increase!?

Cancelling and getting a full refund for Add-ons

 Hi all,Could someone please explain why we as paying customer cannot cancel roaming add-ons when they haven NOT been activated and instead we have to go through the time wasting process of going through the help service. It's as though you purposely...

Cancelling contract within minimum term confusion

I recently called an advisor to cancel my airtime contract, this includes deleting the number as a whole as I do not use it. I have a device loan that is currently running but I checked the website and saw that as that is a separate agreement, I can ...

MS033 by • Fledgling
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Cristian

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so...

Ms Joensson

Hello, I worked and lived in the UK for a year but had to move back to Denmark (my  nationality) this November for family and work related reasons. My mobile contract expires in one year, my internet hub in 1 1/2 year. When I bought the hub In the sh...

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