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Best solution Return QR code not arriving

I am one of those people who are wanting to return a device but even after chasing twice I still haven’t had any email with any QR code. Clearly there is an issue with whatever service Three uses to generate these return codes so I don’t understand w...

Struggling to buy a sim online

my order is being cancelled because I need to give ID to an email address.  But to get to the email address I need to contact via phone.  Then I reach an operator who reads out the email address at top speed and with an accent that makes it difficult...

DCR by Fledgling
  • 165 Views
  • 2 replies
  • 0 likes

Device returned to Three but being charged

I cancelled my Three home broadband contract on 08/10/2025 (within the cancellation period) and posted the device back using the DPD postage label I was sent on 13/10/2025. I received email confirmation of this with a tracking link. The DPD tracking ...

Data auto renewal

I have three PAYG phones and each has the 60GB data pack on auto renewal taken direct from my bank. I received a text from "3" saying one of the renewals (mine) has been cancelled. Tried ringing 333 for advice and all you get are automated responses ...

Robjon by Fledgling
  • 181 Views
  • 1 replies
  • 0 likes

My money has been took

I topped up last night. It was the 2nd and my data expires on the 12th. I paid £15 for 100 gigs, which it definitely was not it lasted very shortly. Im still waiting.  It says my credit is 15. I got the message but I still haven't actually got it. Pa...

Cineworld codes

Anyone got a Cineworld codes that they have decided not to use this wkend please as the app says all codes are gone. I ideally need two if anyone has any spare 

Not received a Return label

I recently cancelled home broadband within the cooling period as the speed was lower than advertised, and I am yet to receive the return label from DPD. I have tried contacting Three but they just keeping asking if I've checked my Junk folder. Is the...

Rj_kaur by Fledgling
  • 176 Views
  • 1 replies
  • 0 likes