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Conversations

Store Pickup

I upgraded my phone on Thursday afternoon for store pick up, I’ve had no confirmation that it’s ready. It’s been a day now, should I call the store?

Pippin by Fledgling
  • 33 Views
  • 0 replies
  • 0 likes

Roam

Hi all - can someone clarify if I am able to use my phone abroad (in france)? It comes up on the destination list and in the help page it says I get 56 daily passes for Europe but then further down it says I need to buy the passes so I'm not sure if ...

smak85 by Fledgling
  • 51 Views
  • 1 replies
  • 0 likes

Data allowance abroad

I purchased a 14 day eu roaming pass for my daughters phone while she in Spain. Does this mean she can use all her normal data allowance or is there a limit? The “3” site is is very vague and going round in circles trying to find an answer?

DM1 by Fledgling
  • 55 Views
  • 1 replies
  • 0 likes

Charge

I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...

NJ by Fledgling
  • 65 Views
  • 2 replies
  • 0 likes

Roaming Data Limit Increase

I appear to have hi the £45 roaming data limit whilst on a business trip.How do i increase this as spend cap is already unlimited and site says this is seperate?I have found nothing online and have tried phoning but the automated service always just ...

br0wn3r by Fledgling
  • 48 Views
  • 1 replies
  • 0 likes

value

Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by Fledgling
  • 31 Views
  • 1 replies
  • 0 likes
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