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Conversations

Is Roaming included or not?

I'm on an 8GB pay monthly contract started in 2023. I will travel to Panama.Three's site shows that roaming is included or not included based on whether you are on plans: AdvancedLiteValueCompleteBut nowhere on My Account pages about my plan are thes...

Esim QR code never arrived

I've just tried changing my plan to a cheaper one. The transaction went through but I've never received a QR code to activate my esim and it's not in my Spam. How can I get my esim QR code to activate the esim?  

Jm5 by Fledgling
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Best solution struggling with auto renew

sorry this might be a dumb question but i’ve checked everywhere on the 3 app and on the website version too and i can’t find anything out about if my plan will auto renew? my contract has 16 months left but my plan expires in exactly a week, i’m not ...

Useless website

Trying to finalise an upgrade agreement. Can’t find it at all and everytime i went on chat (5 times) after about 10 mins or so it kept logging me out. Never been so stressed out (my head hurts)