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Unable to open other accounts on my 3 app even after switching to another number

Lali
Fledgling

I have 4 sim only contract with 3 network. I can only open my 3 application for one line when I try the other 3 line after switching the application is requesting me to register again with a different email to proceed. Is this how it should be.

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @Lali,

It sounds like each of your lines may be separate accounts on our systems. You can register each with separate emails, or if you'd prefer to have everything in one place, you can also get in touch and ask customer services to follow the process to link your other accounts to the currently registered one.

Once this is done, when logging in you'll be able to select which number you wish to view.

Thanks,
Jonathan



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